Empathetic Collections Specialist (Financial Hardship) (City of Sydney)

Empathetic Collections Specialist (Financial Hardship) (City of Sydney)

05 Aug
|
People2People
|
City of Sydney

05 Aug

People2People

City of Sydney

people2people is seeking a customer-focused Collections qualified to join the team handling hardship cases within a financial services context. You will engage with customers, listen actively, and tailor fair payment solutions while maintaining compliant processes and thorough documentation.

You will negotiate arrangements, build relationships, and collaborate with internal teams to improve collection strategies, reporting on outcomes and portfolio activity.

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📌 Empathetic Collections Specialist (Financial Hardship) (City of Sydney)
🏢 People2People
📍 City of Sydney

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