Global Disability & Community Services – Strathfield NSW
About Global Disability & Community Services
Global Disability & Community Services is a leader in Disability, and Community Services. Established in Sydney, Global Disability has been providing quality Support Workers for over 25 years to State Government, Non-Government Organisations and is an accredited NDIS Service Provider.
About the Role
We are seeking for an Allocations & Rostering Consultant to join our team.
You’ll manage and optimize our roster of Support Workers, ensuring clients' needs are met promptly and efficiently even outside standard business hours.
This is a great chance for someone with strong coordination skills who enjoys fast-paced work, problem solving, and making a real difference in people's lives and perfect for those looking for flexible weekend or after-hours work.
Key Responsibilities
- Coordinate and manage shift allocations for our pool of candidates
- Liaise with clients, families, and workers to confirm shifts and resolve last-minute changes or cancellations
- Build strong rapport with both clients and staff through clear,
professional communication
- Maintain accurate rosters and worker availability in line with the company's employment policy
- Respond to urgent staffing requests and ensure continuity of care during after-hours and weekend periods.
- Work collaboratively with internal teams to ensure quality and consistency of support services.
What we're looking for
- Experience in rostering, allocations, or scheduling.
- Excellent communication and relationship building skills
- Ability to prioritise and multitask in a fast-moving environment
- Confident problem-solver with a calm, professional approach under pressure
- can work autonomously
- Availability to work weekends and after hours.
- Tech savvy with experience using rostering/scheduling software
Why join Global Disability
- Meaningful work that directly impacts clients’ lives.
- Supportive, inclusive, and collaborative team environment.
- Opportunity to gain valuable NDIS sector experience.