ARMA Gunnedah & Moree Pty Ltd is seeking an Insurance Administration Officer to join our team in Moree, NSW on a full-time basis. This is a key position within our insurance brokerage operations, providing essential administrative support that ensures the smooth processing of insurance policies, client documentation, and essential business operations. As an Insurance Administration Officer, you will be instrumental in maintaining the efficiency of our office systems and contributing to the delivery of outstanding service to our clients. This role offers the opportunity to work in a dynamic insurance brokerage setting where your organisational skills and attention to detail will be highly valued.

What you'll be doing

- Processing and maintaining insurance policies, including data entry, policy renewals and amendments
- Managing client documentation, ensuring all files are accurately organised, filed and easily retrievable
- Coordinating with insurance providers, underwriters and clients to facilitate smooth policy administration and claims processes
- Responding to client enquiries regarding policy details, premiums and coverage information
- Generating routine reports and administrative documentation as required by brokers and management
- Maintaining office systems and databases, ensuring information is current, accurate and confidential
- Supporting the insurance brokerage team with general administrative tasks including scheduling, correspondence and record-keeping
- Assisting with quote preparation and policy documentation compilation
- Performing data reconciliation and quality assurance checks on processed documents

What we're looking for

- Demonstrated experience in an administrative role, preferably within insurance, brokerage or a related financial services environment
- Strong proficiency with computer systems,



databases and Microsoft Office applications
- Excellent organisational skills with the ability to manage multiple tasks and prioritise effectively
- Meticulous attention to detail and a commitment to accuracy in all documentation and data entry work
- Professional communication skills, both written and verbal, with the ability to interact positively with clients and colleagues
- Understanding of insurance terminology and general knowledge of insurance products and processes
- Ability to work independently as well as collaboratively within a team environment
- A reliable and professional approach to work with a strong sense of responsibility
- Relevant qualifications or certifications in insurance administration or general office administration would be advantageous

What we offer

At ARMA Gunnedah & Moree Pty Ltd, we are committed to creating a supportive and professional workplace where our team members can thrive. We offer a competitive remuneration package commensurate with experience and qualifications. Our workplace culture emphasises teamwork, professional development and work-life balance. We provide opportunities for ongoing training and career progression within the insurance industry, allowing you to develop your skills and knowledge.

About us

ARMA Gunnedah & Moree Pty Ltd is an established insurance brokerage business serving the communities of Gunnedah and Moree in regional New South Wales. We are committed to providing professional, personable and expert insurance advice and brokerage services to our clients. Our team is dedicated to understanding our clients' unique insurance needs and delivering tailored solutions that provide peace of mind. With a focus on integrity, expertise and client service, we have built strong relationships within our community and continue to be a trusted partner for insurance and risk management.

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📌 Insurance Administration Officer (Moree)
🏢 ARMA Gunnedah & Moree
📍 Moree