Healthcare Customer Service Team Lead — Patient Experience & Growth (City of Sydney)

Healthcare Customer Service Team Lead — Patient Experience & Growth (City of Sydney)

05 Aug
|
Mind Oasis Clinic
|
City of Sydney

05 Aug

Mind Oasis Clinic

City of Sydney

Mind Oasis Clinic in Sydney is seeking a Customer Service Team Leader (Healthcare) to lead and develop our centralised Reception Team, combining voice and administration functions. You will drive patient experience, appointment bookings, referrals and ongoing service quality across our clinics and telehealth network.

The role requires 3–5 years’ leadership in a healthcare customer service setting, plus experience recruiting, coaching and implementing KPIs.

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📌 Healthcare Customer Service Team Lead — Patient Experience & Growth (City of Sydney)
🏢 Mind Oasis Clinic
📍 City of Sydney

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