Air Charter Service was established in 1990 in the basement of our chairman’s home. Not only do we offer aircraft charters in the private, group and cargo sectors, but also further services such as on-board couriers, holiday packages and concierge services. We’re not just the largest charter brokerage in the world, but also the largest charter family, holding those same values that started this business at the core of everything we do.

Job Description

Working within the Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter

Build and maintain relationships with key travel bookers over your assigned client portfolio

Build and maintain relationships with operators

Assist in growing operator database and ensure operator and fleet data is accurate and up to date

Manage charter requests from clients in a timely manner

Manage and communicate all booking changes as required

Create flight briefs and post flight reports

Ensure all flight bookings adhere to our legal and compliance guidelines

Manage client and supplier invoicing requirements

Adhoc reporting requested by clients

Domestic travel may be required from time to time to visit clients and operators

Assisting brokers with adhoc tasks from time to time

The role requires flexible working hours.



From time to time you may be required to work outside of standard business hours

Qualifications

Excellent Communication: Strong verbal and written communication skills are essential to coordinate with clients, operators and other stakeholders

Customer Service: Providing exceptional customer service is a key part of the role, so interpersonal skills and a customer-centric attitude are important

Organization: Coordinating private travel involves managing logistics, schedules, and details, so organizational skills and attention to detail are crucial

Knowledge of Aviation: Some knowledge of aviation regulations, terminology, and procedures can be beneficial

Problem-Solving: The ability to handle unexpected situations and resolve issues is important in this role

Working under pressure: Ability to multi-task, prioritise and manage tasks effectively and with a sense of urgency

Computer Skills: Proficiency in using software for charter bookings, communication, and data management is required

Additional information

WHAT IS IN IT FOR YOU

22-day holiday which increases with length of service

Additional paid leave for wedding, moving house, holiday shopping and more

Private healthcare and Pension

A friendly, fun and exciting workplace surrounded by some of the best in the industry

#J-18808-Ljbffr

📌 Flight Coordinator (Queensland)
🏢 Air Charter Service (Aust)
📍 Queensland