At PHYSITEK, we believe every child deserves the opportunity to move, grow and achieve their full potential.

We’re looking for an enthusiastic, organised and compassionate Receptionist & Administration Coordinator to become the first point of contact for our families and support our growing team of mobile paediatric physiotherapists across Brisbane.

This is much more than a reception role. You’ll play an integral part in creating an exceptional experience for families, supporting our clinicians behind the scenes, and helping ensure every child receives the highest standard of care.

If you love organisation, enjoy helping people and thrive in a fast-paced environment where no two days are the same, we’d love to hear from you.

About the Role

This casual position offers flexibility while providing an exciting opportunity to support one of Brisbane’s growing paediatric physiotherapy providers.

Working alongside our clinical and leadership team, you’ll coordinate appointments, communicate with families, assist with administration and help keep our operations running smoothly.

Your role is essential in ensuring our clinicians can focus on what they do best—helping children move with confidence.

Your Responsibilities

As our Receptionist & Administration Coordinator, you will:

- Be the friendly first point of contact for families via phone, email and SMS.
- Manage clinician schedules, appointments and calendar coordination.
- Assist new families through the onboarding process.
- Respond to enquiries promptly, professionally and compassionately.
- Coordinate bookings for home visits, schools, kindergartens and community appointments.
- Prepare invoices,



process payments and assist with billing enquiries.
- Maintain accurate client records using our practice management software.
- Prepare clinical documents, reports and correspondence.
- Support clinicians with administrative tasks before and after appointments.
- Liaise with clients, healthcare professionals, schools and support coordinators where required.
- Monitor emails and ensure enquiries are actioned efficiently.
- Contribute ideas that improve systems, efficiency and the overall client experience.
- Help maintain the warm, professional and family-centred culture PHYSITEK is known for.

About You

- Friendly, approachable and genuinely enjoys helping people.
- Highly organised with exceptional attention to detail.
- Able to prioritise multiple tasks and remain calm under pressure.
- An excellent communicator with strong written and verbal skills.
- Confident using computers and learning new software.
- Proactive and able to work independently.
- Professional, reliable and trustworthy.
- A positive team player who enjoys supporting others.

Experience & Skills

- Previous experience in reception, administration or client services.
- Experience within healthcare, allied health or medical administration (highly regarded).
- Robust computer literacy,



including Microsoft Office and cloud-based systems.
- Experience with practice management software (or the ability to learn quickly).
- Excellent organisational and time management skills.
- High level of accuracy in data entry and documentation.
- Confidence communicating with a wide range of people.
- A current driver’s licence and reliable vehicle (preferred).

Why Join PHYSITEK?

At PHYSITEK, we care deeply about both our families and our team.

When you join us, you’ll become part of a supportive workplace where your contribution genuinely matters.

We offer:

- Flexible casual hours.
- A supportive and collaborative team environment.
- Ongoing training and professional development.
- Opportunities to grow with an expanding practice.
- Modern systems and technology that make your job easier.
- A positive workplace culture built on kindness, professionalism and teamwork.
- Meaningful work where you’ll make a real difference in the lives of children and their families.

About PHYSITEK

PHYSITEK is a mobile paediatric physiotherapy practice providing evidence-based assessment, treatment and support for children and adolescents across Greater Brisbane.

Our physiotherapists work with families in homes, schools, kindergartens and community settings to deliver personalised care that helps children develop confidence, independence and lifelong movement skills.

Our mission is simple:

Helping every child be their best.

We are committed to clinical excellence, family-centred care and creating meaningful outcomes that make a lasting difference.

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📌 Mobile Admin and Client Services (Queensland)
🏢 Physitek
📍 Queensland