Are you someone who loves helping people, thrives on organisation, and enjoys being the person who keeps everything running smoothly?

All Mind Empowerment is an established and growing neuro-affirming psychology practice located in Wyong on the NSW Central Coast. We provide psychological therapy, autism and ADHD assessments across the lifespan, educational assessments, NDIS services, and our signature Soaring Spectrum Retreats for neurodivergent adolescents and adults.

As our practice continues to grow, we're looking for an enthusiastic, organised and compassionate Receptionist / Administrative Assistant to become an integral part of our team.

This is much more than a reception role. You will be the first point of contact for our clients, families, referrers and clinicians, playing a vital role in creating a calm, welcoming and professional environment while supporting the day-to-day operations of a busy psychology practice.

If you're someone who enjoys variety, takes pride in delivering exceptional customer service, and loves being part of a positive and supportive workplace, we'd love to hear from you.

About the Role

Working closely with the Clinical Director and clinical team, you'll help ensure our practice runs smoothly each day.

Your responsibilities will include:

Reception & Client Experience

- Welcoming clients and visitors with warmth, professionalism and empathy.
- Answering telephone, email and general enquiries.
- Managing client arrivals and appointments.
- Creating a calm, organised and welcoming reception environment.
- Delivering exceptional customer service to clients, families and referrers.

Administration & Practice Support

- Managing appointments and client records using Zanda Health.
- Medicare and NDIS administration.
- Monitor outstanding invoices and follow up as required
- Monitor remittances received from plan managers and mark them off in Zanda
- Assessment administration and client communication.
- Preparing referrals and GP correspondence.
- Proofreading psychological assessment reports.
- Processing invoices and payments.
- Maintaining accurate client records and documentation.




- Supporting the smooth day-to-day running of the practice.
- Managing Social media posts for the practice
- Responding to retreat enquiries.
- Coordinating participant bookings and communication.
- Updating Canva brochures and participant information packs.
- Liaising with retreat venues and suppliers.
- Supporting retreat preparation, resources and administration.

Clinic Operations

- Preparing therapy rooms.
- Ordering clinic supplies.
- Maintaining a professional, organised clinic environment.
- Supporting a positive and collaborative workplace culture.

We're Looking For Someone Who Is...

- Friendly, approachable and genuinely enjoys helping people.
- Highly organised with exceptional attention to detail.
- Professional, reliable and trustworthy.
- Calm under pressure and able to confidently manage multiple competing priorities.
- A confident communicator with excellent written and verbal communication skills.
- Comfortable learning new technology and practice management software.
- Able to work independently while contributing positively to a collaborative team.
- Proactive, motivated and takes pride in producing high-quality work.
- Open to constructive feedback, demonstrates self-reflection, and is committed to continuous learning and professional growth. We value team members who receive feedback professionally, implement it positively, and continually strive to improve.
- Adaptable and able to embrace change within a growing practice.
- Committed to maintaining strict confidentiality and the highest skilled and ethical standards.
- Passionate about providing outstanding client care.

Our Team Culture

At All Mind Empowerment, we believe great workplaces are built on trust, kindness, professionalism and mutual respect.





We're looking for someone who genuinely enjoys being part of a collaborative team, values open and respectful communication, takes initiative, and embraces opportunities for ongoing learning and development.

We believe the best teams are made up of people who:

- Support one another.
- Take ownership of their work.
- Communicate openly and respectfully.
- Welcome opportunities to learn and improve.
- Contribute positively to a workplace where everyone feels respected and valued.

If this sounds like you, we'd love to meet you.

Please note: We're looking for someone seeking a long-term opportunity who is excited to grow with our practice. We value reliability, accountability, open communication, and a genuine willingness to learn. If you're passionate about making a meaningful difference and contributing to a positive team culture, we'd love to hear from you.

Experience highly desirable

- Previous experience in medical, allied health or psychology administration.
- Experience using Zanda Health or similar practice management software.
- Knowledge of Medicare and NDIS administration.
- Experience using Canva.
- Strong proofreading and professional document formatting skills.

Why Join All Mind Empowerment?

At All Mind Empowerment, we believe people are not broken—they simply need to be understood.

We are passionate about providing neuro-affirming, evidence-based psychological services that empower individuals to better understand themselves, build on their strengths, and live authentically.

Joining our team means becoming part of a workplace that genuinely values compassion, integrity, professionalism and continuous growth.

We offer:

- A supportive and welcoming workplace culture.
- Opportunities for ongoing learning and professional development.
- The opportunity to contribute to innovative programs, including our Soaring Spectrum Retreats.
- A modern, purpose-driven psychology practice making a genuine difference in our community.

All Mind Empowerment is committed to creating an inclusive, respectful and neuro-affirming workplace and welcomes applications from people of all backgrounds.

#J-18808-Ljbffr

📌 Allied Health Receptionist / Administrative Assistant (Central Coast Council)
🏢 ALL MIND EMPOWERMENT
📍 Central Coast Council