Are you looking to build your career in a dynamic and growing industry? Austcover Insurance Brokers is searching for a motivated and enthusiastic individual to join our Gold Coast team as a Broker Assistant.
Our supportive and cooperative team environment empowers our people to succeed through company-paid qualifications, ongoing learning and development opportunities, access to our Employee Assistance Program (EAP), and a range of retail and travel discounts and benefits.
About the Role
We are looking for a Broker Assistant to join our Gold Coast team on either a full-time or part-time basis, providing valuable support to our Brokers. With training and ongoing support, you'll quickly build the confidence and skills to perform a variety of day-to-day responsibilities, including but not limited to:
Policy preparation and maintenance
Processing invoices, endorsements and renewals
Responding to customer enquiries and providing exceptional service
The successful applicant will demonstrate excellent customer service skills, strong attention to detail, and a genuine willingness to learn, develop and grow within the role.
About You
Our ideal candidate will possess the following:
Excellent communication, problem-solving and analytical skills
A process-oriented approach with exceptional attention to detail
A genuine passion for continuous learning, professional development and career growth
Strong digital literacy and confidence using a range of technology and systems
A proactive, positive attitude with the ability to thrive in a fast-paced environment
Previous experience as a Broker Assistant is highly desirable, but not essential
A Tier 2 qualification is highly regarded, but we welcome applicants who are eager to obtain this qualification.
Why Work With Us
Austcover Insurance Brokers is proud to be part of QIB Group, one of Australia's leading insurance broking networks. We are recognised for delivering tailored insurance solutions across a diverse range of industries, with a strong commitment to exceptional client service and innovation. As part of the QIB Group, you'll have access to opportunities for career growth, professional development and long-term success.
- Company-paid qualifications to support your professional growth
- Genuine career pathways with opportunities to learn, develop and progress
- Join a collaborative team backed by a national insurance broking network
- Be recognised and rewarded through performance bonuses and employee awards
- Enjoy generous leave benefits, including paid parental leave