The primary focus of this role is to provide technical direction of the deployment, support, optimisation, configuration, and implementation of ICT infrastructure.

An prospect has become available for several Infrastructure Support Officers to join Gold Coast Health (GCH) where the focus of our 14 000-strong team is on providing world‑class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

- Provide effective change management, capacity planning, incident management, risk management and continuity planning
- Work to automate infrastructure delivery across the GCHHS to help support Infrastructure as a service focus
- Ensure end-to-end service delivery for enterprise systems
- Install, configure, test, optimise, implement and commission enterprise infrastructure components
- Prepare comprehensive reports, documentation and recommendations on the operational performance of the enterprise infrastructure

About you

To be successful in this position you will require:

- Driver Licence
- While not mandatory, a relevant qualification in infrastructure, cloud, or a related field is highly desirable.
- Declaration of serious discipline history must be disclosed
- Criminal History Screening will be required for new employees (GCH will cover cost)
- Flexible work options
- Salary Packaging
- Modern Facilities
- Diverse Work Culture
- 12.75% super
- 17.5% leave loading
- Permanent full time and temporary full time (one permanent position and one temporary position, up to 6 months with the possibility of extension)




- Base salary ranging from $125,002 – 133,898 per annum or $4791.30 - $5132.30 per fortnight

About Us

The Digital Health and Innovation (DHI) division has been established to drive significant service improvements and digital transformation opportunities, in alignment with the strategic objectives outlined in the Gold Coast Hospital and Health Services (GCHHS) Strategic Plan 2028 (G28).

The DHI portfolio consists of interconnected functional business units and teams, including Digital Experience, Digital Delivery, Technology Operations, Health Information, Information Security and Cyber Readiness.

- Nationally and internationally recognised location for innovative medical research and health care
- More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
- Secondary and tertiary health services across more than 20 facilities
- Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
- A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
- Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

#J-18808-Ljbffr

📌 Infrastructure Support Officer (Queensland)
🏢 Queensland Health
📍 Queensland