Job Description

Location: Macquarie Park (Hybrid - 3 days in office)

Salary Package: $45ph - $50ph + Super

Role Highlights

Join a collaborative finance function in a fast-paced environment where you'll take ownership of claims resolution and collections. Immediate start available with strong potential for permanency.

Role Overview

Reporting to the Finance Manager, this role sits within a high-performing accounts receivable team focused on managing claim rejections, debtor balances, and ensuring compliant billing practices. On a regular basis, you will review and resolve rejected claims, follow up on outstanding invoices, and liaise with internal stakeholders and external funding bodies to ensure timely collections.

In addition, you will play a key part in improving processes, identifying recurring issues, and supporting system enhancements to drive efficiency. This is a hands-on role where your attention to detail and proactive approach will directly impact cash flow and operational accuracy.

Responsibilities

- Review, resolve, and reprocess rejected claims within required timeframes
- Investigate discrepancies impacting customer accounts and outstanding balances
- Follow up on overdue invoices with third-party payers and funding bodies
- Maintain accurate and up-to-date debtor records
- Liaise with internal teams to resolve billing and claims-related issues
- Provide guidance on claims processes and compliance requirements




- Identify trends in claim errors and recommend process improvements
- Assist with system enhancements to reduce claim rejection rates
- Ensure adherence to relevant program rules and internal procedures
- Support broader AR functions as required within the finance team

Candidate Profile

You bring a minimum of 3 years' experience in accounts receivable or collections within a high-volume, process-driven environment. You are comfortable managing claims, working through discrepancies, and engaging with both internal and external stakeholders to resolve issues efficiently. Strong systems experience is essential, with exposure to Microsoft Dynamics 365 highly regarded.

You are detail-oriented, proactive, and adaptable, with strong communication skills and a problem-solving mindset. Your ability to prioritise workloads and work independently while contributing to a team environment will be key to your success in this role.

Company, Culture & Benefits

This organisation is known for its strong values-driven culture and commitment to delivering meaningful services to the community. With a supportive leadership team and collaborative environment, you'll be given the tools and autonomy to succeed while developing your skills within a modern finance function.

- Hybrid flexibility with supportive team culture
- Chance to transition to a permanent role
- Gain exposure to large-scale systems and process improvement initiatives

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