Senior Administration & Clinic Assistant

At Flawless Aesthetics Clinics, the Senior Administration & Clinic Assistant plays an integral role in delivering a seamless patient experience and supporting the clinic's day-to-day operations.

This role is suited to someone who is organised, proactive, and looking to build their skills within a structured, high-performing environment.

The Role

As an individual who can define our client's experiences, you will support the smooth operation of the clinic across front-of-house, patient coordination, and administrative tasks.

Your responsibilities will include, but are not limited to:

Managing bookings, phones, email, and social media enquiries (including DMs)

Supporting diary management to ensure efficient scheduling

Assisting with opening and closing the clinics

Welcoming patients and maintaining a high-quality clinic experience

Processing payments and handling basic financial transactions

Assisting with patient follow-ups and recall processes

Maintaining clinic cleanliness, presentation, and readiness

Supporting stock management, including ordering and organisation of products

Assisting with marketing coordination and appearing in social media and website content where appropriate

Supporting administrative tasks, systems, and clinic processes

What We’re Looking For

Previous experience in administration, reception, or customer service





Experience with operational software such as HubSpot, Zenoti and DialPad or similar, essential

Strong organisational and time management skills

Confident communication skills across phone, in-person, and digital channels

High attention to detail and ability to follow structured processes

A professional, well-presented, and patient-focused approach

Ability to work collaboratively with doctors, nurses, and senior staff

Willingness to learn and develop within the aesthetics industry

Strong understanding of privacy and confidentiality

Confidence using social media platforms and willingness to support clinic marketing activity

What You’ll Get

A structured, high-standard clinic environment

Ongoing training and development opportunities

Exposure to clinic operations and patient management systems

Clear pathway for progression into senior coordination

Discounts on clinic products and services

Why Flawless

Every treatment, consultation, and patient journey is delivered with precision and care. You’ll be part of a clinic that values high standards, invests in its people, and is building something with long-term intent.

If you are looking for an setting where your work is respected, your growth is supported, and your contribution genuinely matters, this is that opportunity.

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📌 Senior Administration & Clinic Assistant (Parramatta)
🏢 Flawless Aesthetics
📍 Parramatta