05 Aug
|
Department of Employment and Workplace Relations (DEWR)
|
New South Wales
05 Aug
Department of Employment and Workplace Relations (DEWR)
New South Wales
The Department of Employment and Workplace Relations (DEWR) in Sydney is seeking an APS5 Systems Support Analyst to help improve contact centre performance and reliability in a high-volume setting.
Reporting to an APS6 Team Manager, you will work with stakeholders and technical teams to ensure CRM and Genesys platforms are fit-for-purpose and support effective service delivery. You will configure systems, manage access, and assist with testing and training materials.
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📌 Impactful Systems Support Analyst – Contact Centre & CRM (New South Wales)
🏢 Department of Employment and Workplace Relations (DEWR)
📍 New South Wales