Theatre North is a leading not-for-profit arts organisation based in Launceston, playing a central role in Tasmania's cultural life.

Following the redevelopment of the Albert Hall, we're entering an exciting new chapter, expanding beyond traditional theatre programming to deliver a diverse range of performances, events and community experiences.

We're a small, high-performing team creating work with real impact across the arts and our local community.

About us

Theatre North is a leading not-for-profit arts organisation based in Launceston, playing a central role in Tasmania's cultural life.

Following the redevelopment of the Albert Hall, we're entering an exciting new chapter, expanding beyond traditional theatre programming to deliver a diverse range of performances, events and community experiences.

We're a small, high-performing team creating work with real impact across the arts and our local community.

About the role

We're seeking a Ticketing Coordinator to coordinate Theatre North's ticketing systems across performances, events, venue hires and contracted ticketing services.

Working closely with the Marketing & Insights Manager, you'll configure ticketing builds, seating plans, pricing, reporting and system administration while supporting promoters, hirers and event organisers to deliver successful events. This is a collaborative role suited to someone who enjoys problem-solving, values accuracy,



and takes pride in delivering outstanding customer experiences.

Key responsibilities

- Build and maintain ticketed events, seating plans and pricing structures.
- Coordinate ticketing requirements with hirers, promoters and event organisers.
- Administer Theatre North's ticketing platform and support internal users.
- Produce accurate ticketing reports and maintain patron data integrity.
- Develop and maintain ticketing procedures and system documentation.
- Identify opportunities to improve ticketing processes and customer experience.

About you

You're highly organised, technically capable, and enjoy working in a fast-paced environment where accuracy matters.

You'll bring:

- Experience using professional ticketing systems in live events, venues or the performing arts.
- Strong technical aptitude and confidence learning new digital systems.
- Excellent organisational skills with the ability to manage multiple projects.
- Exceptional attention to detail and problem-solving skills.
- Solid communication and stakeholder relationship skills.
- A commitment to delivering excellent customer service.

Experience with Ferve or comparable professional ticketing platforms, CRM systems, and audience data management will be highly regarded.

If you're looking for a rewarding role where your work directly supports artists, audiences and live events, we'd love to hear from you.

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📌 Ticketing Coordinator (Launceston)
🏢 Theatre North
📍 Launceston