The Role: This is a dual role - content creation and marketing at its heart, with salon support and reception duties alongside.

Location: Double Cleanse, New Farm - this is an in-office role, based at our clinic.

Hours: Tuesday - Saturday, generally 8am - 4pm. Open to discussing part-time or full-time roles, depending on the right candidate.

ABOUT THE ROLE

We're on the hunt for a bit of a unicorn. Someone who can create great content, bring fresh ideas and feel right at home in a salon workplace. All at once. The role will work across our Lush Group family of brands, including Double Cleanse (advanced skin clinic), Lush Tan & Brows, and Midnight Palms (our own spray tan brand).

This is a dual role - content creation and marketing at its heart, with salon support and reception duties alongside. You'll work closely with our Marketing Manager to bring our content strategy to life across our social platforms. Alongside this, there is a reception component to this role - you'll provide front-of-house support across our Double Cleanse and Lush Tan & Brows clinics in New Farm, including a dedicated Saturday and adhoc support on other working days. This is an important part of the role and gives you a deeper understanding of our clients, our treatments and how the business actually runs day to day.

We have big ideas for where we want to take this business, and we're looking for someone excited to help us get there - someone that brings their own ideas, thinks creatively about what's working, and is comfortable picking up a brief and running with it day to day.

If you're early in your marketing career and want more than just a desk job, this role gives you real exposure across content, digital and campaigns, alongside on the ground insight into building and running a growing business. And it's a great place to work! We have a wonderful team,



a warm and supportive culture, and a real appreciation for what everyone brings to the business. As our business grows, this role offers a real opportunity for the right person to grow with it.

KEY RESPONSIBILITIES

Content Creation & Social Media

- Stay up to date on treatments, promotions and business activity, using this to inform content planning and ensure social media and marketing activity is aligned with the commercial priorities of the business
- Coordinate and execute the ongoing content calendar, working alongside the Marketing Manager to plan content in advance to support campaigns and business objectives
- Contribute ideas during regular content planning sessions with the Marketing Manager
- Stay across social media trends and identify opportunities to apply them in a way that's relevant and on-brand
- Proactively liaise with and coordinate the salon team to capture behind-the-scenes and talk-to-camera content
- Film, edit and produce engaging and save/share-worthy reels, carousels and static content for Instagram and other platforms across the Lush Group brands
- Support the execution of marketing campaigns across multiple brands, ensuring consistency of messaging and tone
- Schedule and publish content across platforms using Planoly, ensuring posts go live at optimal times
- Monitor comments, DMs and engagement across social accounts and flag anything requiring a response
- Track content and campaign performance across platforms,



analyse what's working and what isn't, and contribute to adjusting strategy accordingly in collaboration with the Marketing Manager
- Maintain an organised content library of photos, videos and assets across all brands

Email Marketing & Website

- Support the creation and scheduling of email campaigns via FloDesk, including promotional emails, client communications and campaign launches
- Assist with building and maintaining email lists and audience segmentation
- Assist with updating website content and landing pages via ShowIt as required
- Assist with updating promotion offers via Timely (our booking system) as required

Saturdays will primarily be dedicated to reception and salon support across our Double Cleanse and Lush Tan & Brows locations. Downtime between clients will provide opportunities to work on content creation and marketing tasks

On other working days, you'll provide adhoc reception support including welcoming arriving clients, assisting walk-in clients purchasing retail products, helping to open the salon, and answering phones and emails

WHAT WE'RE LOOKING FOR

- Real experience with social media content creation - this is essential
- Confidence using CapCut and Canva
- Someone comfortable taking initiative and running with a strategy, rather than needing direction at every step
- A good eye for detail, with some creative flair and a willingness to bring your own ideas to the table
- Across current trends, with an understanding of how to translate them into content that fits our brand and business objectives
- Graphic design experience is desirable
- Experience with email marketing and CMS platforms is a bonus - we use FloDesk and ShowIt
- A friendly, professional manner for client-facing reception and salon support

#J-18808-Ljbffr

📌 Marketing Assistant & Content Creator (Queensland)
🏢 Lush Tan & Brows
📍 Queensland