Quo Group has been operating for over two decades designing and building innovative, secure, and reliable IT architecture tailored to the business requirements of our clients Australia wide. Our purpose is ensuring business continuity through secure management to keeping Australian data safe.

About the Role?

An exciting opportunity has arisen to support our Client Services Team in Canberra. This full-time role plays a key part in assisting our clients with purchasing technology and software so they can continue on with their day-to-day operations. You will maintain positive client relationships through high-level customer service and attention to detail.

Responsibilities include:

- Triaging client calls through to the IT Helpdesk;
- Client engagement and customer service;
- Procurement management;
- Logging tickets in the internal service desk system;
- Data entry and processing;
- Filing and document management;
- Producing monthly reports for internal and external clients;
- Drafting of correspondence to clients;and
- Invoicing and financial record keeping through Xero.





What you will need to be successful?

- 1-2 years' experience in a similar role;
- Ability to build and maintain strong working relationships;
- Positive, proactive, and hard-working person with a can-do attitude;
- Ability to manage conflicting priorities when they arise;
- Good time management skills and an ability to work independently, as well as part of a team;
- Some experience working within Xero;
- An understanding of security and confidentiality of information;
- Computer literacy isessentialand competency in Microsoft Office applications are expected.

Why Quo Group?

At Quo Group we foster a team-oriented team-based approach with a positive culture.

We are committed to building a safe and inclusive work environment where our employees can thrive. We want our staff to feel respected, appreciated and valued. We bring our whole selves to work and encourage each other to reach our full potential.

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📌 Junior Receptionist/Administrative Assistant (Canberra)
🏢 Quo Group
📍 Canberra