We are an established local accounting firm based in Kempsey and South West Rocks, with a diverse client base spread across NSW.

Our busy practice is looking for an exceptional Administration Officer to support other Accounting and Admin staff. This is an integral role in our small and friendly accounting practice.

We are looking for someone with a positive and friendly outlook who is able to build exceptional relationships with clients and other external organisations, and will work collaboratively and respectfully with all other staff within the practice. This position requires a person who is reliable, organised, proactive, and has a very high attention to detail. The successful candidate will be supported by the Senior Administration Officer and other staff during the initial training period.

This position is expected to average 4 days per week. However flexibility of these hours may be considered for the right candidate. We are flexible in our approach to work, and value work life balance. Annual salary of approximately $70,000 - $75,000 (or pro-rata for part time), will be negotiable dependent on skills and experience. This position is based in our Kempsey office and is not able to be performed remotely or as hybrid role.

Key responsibilities

- Assist with management of ATO correspondence (including use of ATO Smart Docs)
- Assist with reconciliation of refunds and prepare payments of refunds received through trust account to clients as required
- Preparation of client correspondence and engagement documentation
- Onboarding of new clients ensuring documentation is accurate and complete
- Assisting clients with their phone and email enquiries
- Maintaining client files and ensuring records are kept accurate and up to date




- Liaising with the ATO and other external organisations
- Providing administrative support to accounting and other admin staff
- Assisting with batch processing of lodgements and ensuring lodgements are successfulDocument management of hard copy and virtual cabinet filing
- Assist with preparation and lodgement of ASIC documents through CAS360 as required
- Co-ordinate shared duties and assist other admin staff members during peak periods and leave, including reception and telephone
- Ad hoc general administrative support as required

About you

- Minimum 3 years experience in an administrative position (experience in public practice accounting firm would be highly regarded)
- High attention to detail (include the words HATD at the bottom of your cover letter)
- Organised, focused, productive, able to manage multiple tasks and priorities and meet deadlines
- Understands and maintains strict confidentiality
- Proactive, able to take ownership, responsibility and accountability of duties
- Willingness to learn and work collaboratively with others within the office but also able to work independently
- Have a friendly, professional, positive and respectful attitude to clients, external organisations and other team members
- Excellent communication skills both written and verbal
- Proficient in MS Outlook, Word and Excel
- Ability to competently learn and use specific software applications (experience in ATO Smart Docs, APS Practice Manager, MYOB, Virtual Cabinet and CAS360 would be an advantage)

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📌 Administration Officer (West Kempsey)
🏢 Dan Bates and Associates
📍 West Kempsey