This position supports Council’s direction by being responsible for improving, administering and maintaining Council’s Enterprise Software Applications through providing specialist and professional advice, analysis and support within Council in a professional, efficient and confidential manner ensuring the development of valuable working relationships with all staff and the public.

What You Will Do

- Oversee the design, administration and ongoing support of Council’s key systems to ensure they run effectively.
- Monitor performance, manage risks and ensure applications are available, safe and supported by continuity and recovery plans.
- Provide guidance to staff, supervise team activities and ensure high-quality service delivery.
- Analyse problems provide expert advice and implement effective solutions for software and systems challenges.
- Identify opportunities for innovation, evaluate new technologies and implement improvements that add value to the organisation.
- Build relationships with staff, suppliers and users to ensure systems meet business needs and deliver a strong customer experience.

What You Will Bring

You will bring a blend of technical expertise, leadership and a continuous improvement mindset, with the ability to deliver reliable systems and support the organisation’s evolving needs.

Here is what we are looking for:

- Strong technical expertise in managing complex corporate applications, with a solid understanding of system performance, security and integration.
- Leadership and team capability,



including experience guiding technical staff, building capability and delivering high-quality outcomes.
- Advanced problem-solving skills, with the ability to analyse complex issues and implement practical, effective solutions
- A proactive and innovative mindset, focused on continuous improvement, identifying opportunities, and leveraging new technologies to add value.
- Excellent communication and stakeholder engagement skills, enabling strong relationships with staff, vendors and users.
- A customer-focused and professional approach, demonstrating integrity, accountability, and alignment with organisational values and behaviours.

Mandatory requirement:

- Tertiary qualifications in Information Technology and/or extensive experience in supporting complex business applications within a large enterprise environment.
- Experience with Council’s Business Systems or similar systems:
- aTechnology One
- bInfor Pathway
- cAurion
- dMicrosoft Fabric, BI Reporting and SQL Database
- eCertification and/or extensive experience with Information Technology Service Management in a large Enterprise complex environment.

- Possess and maintain a current motor vehicle driver licence.
- Experience in a local government setting supporting enterprise applications and business intelligence reporting services.
- Experience with designing, implementing and supporting integrations between enterprise applications
- Programming language similar to Python.
- Microsoft Certification or other relevant industry training.

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📌 Principal Corporate Applications (Yeppoon)
🏢 Livingstone Shire Council
📍 Yeppoon