Mint Airconditioning & Refrigeration is a locally trusted business specialising in air conditioning and refrigeration services across the Canberra region. We pride ourselves on delivering high-quality service, reliable installations, and long-term client relationships.

We are seeking an experienced, highly organised, and motivated Office Coordinator to join our growing team. This is a key leadership role responsible for ensuring the smooth day-to-day operation of our office while coordinating our service and installation departments.

Working closely with the Director, you will oversee office administration, scheduling, workflow management, and customer service while supporting our technicians and ensuring operational KPIs are achieved.

Office Coordinator – Mint Airconditioning (Canberra)

Location: Canberra, ACT
Position: Full-Time

Key Responsibilities

- Oversee the daily operations of the office and supervise the administration team.

- Coordinate and manage the scheduling of service technicians and installation crews.

- Ensure jobs are planned efficiently with the correct labour, parts, and materials allocated.

- Coordinate ordering and organisation of parts, materials, and equipment to support daily operations.

- Monitor workflow to ensure service reports, invoices, and quotations are completed accurately and on time.

- Review and prepare service quotations for customers.

- Deliver and monitor operational KPIs, ensuring productivity and customer service targets are achieved.

- Liaise with customers, suppliers, builders,



and technicians to ensure clear communication and exceptional customer service.

- Assist with resolving scheduling conflicts and operational issues.

- Work closely with the Director to identify opportunities for process improvements and increased efficiency.

- Maintain a high standard of organisation, documentation, and office procedures.

About You

- Previous experience in an Office Coordinator, Operations Coordinator, Service Coordinator, or Office Manager role.

- Strong scheduling and organisational skills with the ability to manage multiple priorities.

- Excellent leadership and communication skills.

- Experience coordinating field staff within the HVAC, refrigeration, construction, plumbing, electrical, or trade industry is highly regarded.

- Ability to work in a fast-paced environment while maintaining exceptional attention to detail.

- Strong customer service skills and a proactive approach to problem solving.

- Experience using SimPRO or similar job management software is highly desirable.

Additional Requirements

- Canberra or surrounding area residency (essential).

What We Offer

- A key leadership role within a growing and respected Canberra business.

- Competitive salary package, negotiable based on experience.

- A supportive and collaborative team setting.

- The opportunity to make a real impact on the growth and success of the business.

- Long-term career progression within a rapidly expanding company.

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📌 Service Manager HVAC (Canberra)
🏢 Mint Airconditioning & Refrigeration
📍 Canberra