Orthodontics at Penrith is excited to announce we are looking for a talented Orthodontic Assistant/Receptionist to join our team on a full time basis.
We aim to provide a relaxing and comfortable environment for our patients and their families and are committed to providing exceptional orthodontic care with a positive work culture. As an assistant, you will play a crucial role in our patient's journey, ensuring a positive experience from the moment they walk through our doors. Your friendly demeanor, excellent communication skills, and attention to detail will be instrumental in providing outstanding customer service and clinical support.
This role will be based between our Penrith and Bligh Park locations.
Our ideal candidate will have the following:
A high level of initiative and motivation
Be well presented, reliable and have a strong work ethic
Have good time management skills
A high level of communication and interpersonal skills
A team – orientated individual and positive attitude
Available to work Monday - Friday (between Penrith & Bligh Park)
Great phone manner
Have appropriate transport to work in between Penrith and Bligh Park
Ability to build rapport with patients and their family
Tasks & Responsibilities
Greet and prepare patients for orthodontic procedures
Take and record patient medical histories
Provide post-procedure care instructions and answer patient questions
Assist in stock control
Communicate effectively with patients, orthodontists and other healthcare professionals
Provide explicit instructions and explanations to patients about procedures and oral care
Scheduling of appointments for patients
Assist patients in filling out required medical history forms
Update patient information as required
This role is perfect for someone who wants excellence in their everyday activities, displays a vibrant personality, has attention to detail and thrives in a fast paced environment.