Learning & Capability Lead – Contact Centre (Brisbane)

Learning & Capability Lead – Contact Centre (Brisbane)

05 Aug
|
Department of Employment and Workplace Relations
|
Brisbane

05 Aug

Department of Employment and Workplace Relations

Brisbane

The Department of Employment and Workplace Relations (DEWR) is seeking an Executive Level 1 to lead learning and capability initiatives across the Contact Centre, overseeing a team responsible for designing, delivering and continuously improving learning solutions in a fast-paced, high-volume service workplace.

You will work with stakeholders to identify capability gaps, develop core curriculum programs, translate government policies into practical learning strategies, and ensure learning

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📌 Learning & Capability Lead – Contact Centre (Brisbane)
🏢 Department of Employment and Workplace Relations
📍 Brisbane

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