Our client is committed to delivering quality homes and an exceptional experience for every customer. As a leading residential builder, they take pride in supporting our customers through every stage of the building journey.

This is much more than a customer service or administration role. As a Business Support Co-Ordinator, you will play a vital part in supporting the customer journey from the head office, ensuring every stage of the building process is coordinated efficiently through strong administration, communication and attention to detail.

About the Role

As a Business Support Co-Ordinator, you will provide high-level administrative support while managing multiple customer files through key stages of the building journey.

Working closely with internal teams, you will ensure documentation is accurate, timeframes are met and customers receive an exceptional experience throughout the process.

Your responsibilities will include:

- Coordinating and managing customer files through various stages of the building journey.
- Preparing and processing building documentation, contracts and variations.
- Liaising with customers and internal departments to ensure timely progression of each file.
- Monitoring key milestones and ensuring administrative tasks are completed within required timeframes.
- Maintaining accurate records across multiple systems.
- Providing proactive updates to customers throughout their journey.




- Managing competing priorities while maintaining exceptional attention to detail.
- Assisting with process improvements and identifying opportunities to increase efficiency.
- Providing general administrative support to the wider Operations team.

About You

To be successful in this role, you will be someone who thrives in a busy environment and enjoys coordinating multiple tasks simultaneously.

You will bring:

- Previous experience in administration, project coordination or residential construction, highly regarded.
- Exceptional organisational and time management skills.
- The ability to manage a high-volume workload while maintaining accuracy.
- Outstanding written and verbal communication skills.
- Strong attention to detail and excellent problem-solving abilities.
- A proactive attitude and willingness to take ownership of your work.
- Confidence using Microsoft Office and learning new systems.
- The ability to adapt to changing priorities and remain calm under pressure.

Experience within the residential construction industry is advantageous but not essential.

Role Highlights

- Career development and progression opportunities.
- A supportive and cooperative team environment.
- Ongoing training and development.
- Regular team events and social activities.
- The opportunity to play an integral role in delivering exceptional customer experiences.

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📌 Building Coordinators (Brisbane)
🏢 Gramerci
📍 Brisbane