The Product Application Engineer is responsible for providing technical application support, product selection guidance, and engineering input to ensure products are correctly specified, applied, and supported for customer requirements. The role acts as a key technical link between customers, sales, engineering, production, and service teams, helping translate customer needs into practical, reliable, and commercially viable product solutions.

Key responsibilities

- Review customer enquiries, specifications, drawings, and application requirements to determine suitable product solutions.
- Provide technical support to sales, customers, and internal teams during enquiry, quotation, order, production, and after-sales stages.
- Prepare product selections, technical recommendations, calculations, compliance responses, and application notes as required.
- Assist with the preparation of quotations, proposals, technical submissions, and tender documentation.
- Work with engineering and drafting teams to support concept layouts, special product requirements, design clarifications, and drawing reviews.
- Investigate technical issues, coordinate root cause analysis, and recommend corrective or preventive actions.
- Support product improvement initiatives by collecting field feedback, identifying recurring application issues, and communicating customer needs to engineering and product management.
- Maintain accurate technical records, product data, selection guides, and application knowledge resources.
- Provide product and application training to internal staff, customers, and partners where required.
- Ensure all recommendations and technical outputs comply with relevant standards, company procedures, safety requirements, and quality expectations.





Required Qualifications and Experience

- Degree, diploma, or trade-qualified background in Mechanical Engineering, Manufacturing, or a related technical discipline.
- Experience in product application engineering, technical sales support, design engineering, field service, or industrial equipment support.
- Ability to read and interpret engineering drawings, specifications, technical standards, and customer requirements.
- Sound understanding of mechanical equipment, materials, manufacturing processes, and practical engineering constraints.
- Experience with CAD systems, SolidWorks, PDM, product selection tools, ERP systems, or technical documentation systems is desirable.
- Experience in mining, materials handling, drives, bulk handling, crushing, screening, conveying, or heavy industrial equipment is highly regarded.

Key Skills and Attributes

- Strong technical problem-solving and analytical skills.
- Customer-focused approach with the ability to understand operational needs and recommend practical solutions.
- Clear written and verbal communication skills, including the ability to explain technical information to non-technical stakeholders.
- High attention to detail when reviewing specifications, drawings, calculations, and product selections.




- Ability to manage multiple enquiries and priorities while maintaining accuracy and responsiveness.
- Team-oriented working style with the ability to coordinate effectively across sales, engineering, production, quality, and service teams.
- Commercial awareness and an understanding of how technical decisions affect cost, lead time, risk, and customer outcomes.

Key Performance Indicators

- Accuracy and timeliness of technical recommendations, selections, and proposal support.
- Reduction in repeat application issues, technical errors, and preventable rework.
- Quality of internal and customer-facing technical documentation.
- Responsiveness to sales, customer, and engineering support requests.
- Contribution to product improvement, standardisation, and knowledge-sharing initiatives.
- Positive feedback from internal stakeholders, customers, and channel partners.

What we offer

At Leverlink, we are committed to creating an engaging and rewarding workplace. We offer competitive remuneration packages commensurate with experience and qualifications. As a full-time employee, you will benefit from a structured work environment that values professional development and technical expertise. We provide opportunities for ongoing training and professional development to support your career growth within the mechanical engineering field. Our workplace culture emphasises collaboration, innovation and continuous improvement, giving you the chance to work on meaningful projects that directly impact our product offerings and customer satisfaction. We encourage a healthy work-life balance and provide a supportive team environment where your contributions are recognised and valued.

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📌 Product Applications Engineer (Brisbane)
🏢 Leverlink-SU
📍 Brisbane