Allied Health Clinic Administrative Officer/Medical Receptionist

Global Rehabilitation Service – Southport QLD

Permanent part- time Administration Officer – Southport, Gold Coast.

Global Rehabilitation Service (QLD) is currently looking for an enthusiastic and committed Administration Officer to work with our friendly and supportive team of Health Professionals.The position is casual and is based in our Southport Clinic. We are currently looking to cover 10-15 hours a week, across 2-3 days.

At GRS, we believe our team members are our greatest asset, so our company provides a friendly, flexible work environment with ongoing training to help you achieve success in your role supporting working as a valued team member together with our clinicians and clients. W

Key responsibilities:

Office Management

Oversee office operations for site:

Order relevant supplies for the office

Ensure office facilities are safe, clean and functional

Coordinate maintenance and repair services as required

Liaise with office related suppliers as needed

Organise logistics for team meetings and in-service set up, including team lunch purchases

Check mailbox

Administration and Reception

Provide administrative support for the office such as photocopying, scanning, typing of documents etc.

Provide quality customer service for all clients including answering telephone enquiries and reception/greeting duties.

Respond to relevant client and staff requests in a timely and proactive manner.





Generate and manage service agreements for clients, ensuring these are accurately documented in client files.

Book and cancel clinician appointments in an efficient and professional manner.

Systems and Procedures

Maintain the relevant systems, practices and procedures for administrative tasks.

Records and Document Management

Process customer Service Agreements as allocated

Set up customer account information in Vinci

Respond to NDIS funding enquiries such as invoice issues, client funding issues, invoice payments for releasing reports etc

Follow established procedures in handling documents and records including correspondence

Other

Ad hoc projects as required and agreed with Manager

Knowledge, Experience, Attributes and Skills required

Sound technical knowledge such as proficiency in MS Office and able to work effectively on other work software packages

Experience

Minimum 1 year administration or customer service experience

Attributes

Flexible and adaptable to changing workloads

Able to take initiative and problem solve

Able to work under pressure and prioritise tasks

Friendly and affable personality

Skills

Valuable time management and organisational skills

Good interpersonal skills and able to build and maintain effective work relationships with staff and key stakeholders

Strong attention to detail

Good verbal and written communication skills

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📌 Allied Health Clinic Administrative Officer/Medical Receptionist (Queensland)
🏢 Global Rehabilitation Service
📍 Queensland