Springwood Mazda has proudly served the Logan, Bayside and surrounding communities for over 50 years. As a family-owned and operated business, we have built a reputation for exceptional customer service, a supportive team culture and long-term career opportunities.

Located in a state-of-the-art dealership facility in Springwood, right on the M1 Motorway between Brisbane and the Gold Coast, this is an outstanding opportunity for an experienced Service Advisor to join our successful team.

About the Role

- Providing outstanding customer service from vehicle drop-off through to collection
- Accurately identifying customer needs and communicating requirements to the workshop
- Preparing repair orders, estimates and service documentation
- Keeping customers informed throughout the repair process
- Promoting service, maintenance and parts opportunities
- Maximising workshop productivity and customer satisfaction
- Resolving customer enquiries professionally and efficiently

What We're Looking For

- Previous Service Advisor or automotive customer service experience
- Excellent communication and relationship-building skills
- Strong organisational and time management abilities




- A sales-focused approach with a passion for customer satisfaction
- Sound computer and administration skills
- Reynolds & Reynolds experience highly regarded but not essential

What We Offer

- Immediate full-time position
- Attractive salary package plus incentives
- Manufacturer training and ongoing professional development
- Friendly, supportive and skilled team environment
- Stable employment with a respected family-owned business
- Excellent location between Brisbane and the Gold Coast
- Long-term career opportunities within a successful dealer group

Why Join Springwood Mazda?

At Springwood Mazda, our people are at the heart of everything we do. We pride ourselves on creating a positive workplace culture where teamwork, respect and customer satisfaction are valued every day. This is an opportunity to join a business with a proud history, strong leadership and an exciting future. If you're looking for a role where your efforts are recognised, your development is supported and you can genuinely enjoy coming to work each day, we'd love to hear from you.

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