Medical receptionist - Permanent part time (shared position)

Permanent part-time (shared position) Medical Receptionist required. Experienced with Genie medical software.
The role is ideal for a mature individual seeking a long-term position, with availability to cover sick days and holidays. The successful candidate will have a passion for assisting others, excellent attention to detail, and a strong commitment to delivering high-quality work. Our small team values teamwork, trustworthiness, and collaboration, creating a positive and supportive work environment.

- Answer telephone and email enquiries: excellent grammar, qualified composition and spelling required for emails, internal and external communications and management of correspondence with patients and third parties.

- Make and confirm patient appointments (computerised) in both Genie medical software and the appointment booking platforms. Transfer of bookings into Genie from the booking sites.

- Apply all deposits and payments to the patient charts in Genie.

- Set up files for new patients

- Prepare quotes for patients following consultation

- Organise theatre/hospital bookings for patients, Hospital & Anaesthetists

- Surgical pack creation. Follow up & advise patients regarding surgery

- Prepare and receipt patient accounts

- Cleaning of and maintain to the high standards of hygiene the non-clinical areas of the clinic

Maintenance of practice Manual

Privacy & Security, Patient confidentiality, Patient record management: Ensure required levels of privacy, security, and patient confidentiality at all times.

CME data collection and reporting for the Doctor





Have full practical understanding of customer/patient needs, and manage to ongoing improvement in customer satisfaction.

Required Experience and Attributes

- Advanced EXPERT CURRENT use of GENIE software & extensive surgical practice experience essential

- At least 3years experience working in a similar position within a private surgical specialist clinic

- Ability to engage potential patients when they call for information

- Ability and willingness to work flexibly and proactively within a smallteam environment.

- Excellent organisational skills for the smooth management and co-ordination of patient bookings, clinic emails and telephone enquires and co-ordination of Day Hospital and Specialist Anaesthetists

- A flair for genuine customer service and marketing: presentation, personal interaction and telephone manner demonstrating the best combination of professionalism with a warm, caring personal style.

- A strong ethic of responsibility, reliability and able to work independantly.

Please forward your resume and CV letter to ********@brisbanecosmetic.com.au

Please note that only successful applicants will be contacted for an interview.

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📌 Medical receptionist - Permanent part time (shared position) (Brisbane)
🏢 Brisbane Cosmetic Clinic
📍 Brisbane