What you’ll be responsible for

- Completing and coordinating promotional submission forms with absolute accuracy.
- Producing weekly promotional reporting for the sales team.
- Maintaining customer pricing, promotional and sales data.
- Supporting customer account administration and documentation.
- Reconciling sales expenses and processing claims.
- Keeping field team tablet and CRM information accurate and up to date.
- Assisting the Head of Sales with reporting, presentations and commercial analysis.
- Supporting clearance projects, aged stock initiatives and international retail opportunities.
- Working closely with the sales team to ensure deadlines are met and retailer requirements are delivered accurately.
- Customer Service Inquiries via phone and email

What we’re looking for

- You are someone who naturally spots errors before anyone else does.
- You’ll enjoy working with spreadsheets,



numbers and processes and be comfortable juggling multiple priorities while maintaining a very high level of accuracy.

Essential skills

- Advanced Microsoft Excel.
- Microsoft PowerPoint.
- Excellent attention to detail.
- Strong organisational and time management skills.
- Ability to manage multiple deadlines.
- Professional written and verbal communication.
- Confidence working with sales data and reports.

The three qualities that matter most

- Accuracy
- Ownership
- Attention to Detail

These are non-negotiable for success in this role.

Ideally you’ll also have

- Experience supporting a sales or commercial team.
- Exposure to pharmacy retail, grocery or FMCG environments.
- Experience working with retailer promotional submissions.
- Confidence learning current systems and improving processes.

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📌 Sales Support Coordinator (New South Wales)
🏢 Frostbland
📍 New South Wales