Customer Service Team Member (Casual and Permanent Part-Time)

We are looking for enthusiastic and friendly Customer Service Assistants to join the growing Boococks Butchery team at our new store at Capalaba Park Shopping Centre.

About Boococks:

We are a retail butcher shop located in the Capalaba Park Shopping Centre in Capalaba, Brisbane. Specialising in grass-fed, free-range, organic and ancestral meats, we pride ourselves on supplying the best quality and widest variety of products. We love our community; we are passionate about the industry and ensure that every customer who walks through our door, leaves with a smile. We strive to provide a consistently high standard of service, product and create a memorable and personalised experience for every customer.

The role includes, but is not limited to:

- All aspects of customer service: greeting customers, driving sales, processing orders for customers, answering incoming calls to the shop etc.
- Building a rapport with new and returning customers, ensuring a high standard of service.
- Product knowledge to successfully promote company brand and products.
- Cash-handling: cash and Eftpos sales.
- Maintaining a clean and tidy shopfront (general cleaning of countertop, windows etc.).
- Packaging and stock replenishment: trays and bags, dry stock on shelves.
- Product handling: assisting with filling product trays for the window (i.e.



sausages, minces, value-added).
- Ad hoc duties: dishwashing, rubbish collection – general duties required in a retail butcher shop.

The ideal candidate will have:

- Strong communication skills (confident, articulate, professional speaking abilities).
- Excellent presentation and eloquence.
- Availability across business hours (8am - 6pm) Monday to Friday and at least one weekend day or able to commit to alternating weekends (both Saturday and Sunday)**
- Availability during busy periods (e.g. Christmas, school holidays).
- A bubbly and bright personality.
- A willingness to learn.
- The ability to work in a fast-paced environment.
- Australian working rights, with no restrictions.

What We’re Offering:

- Up to 35 hours per week (with applicable penalties for weekend shifts), based around your available days. Each shift can range from 4hrs – 9hrs.
- A flexible roster.
- A fun & friendly working environment.
- Above award wage for the right candidate and a permanent position (if desired).
- Generous staff discounts on products.
- Uniforms provided.

This prospect would suit someone who has a penchant for food and cooking, especially meat (because our customers do too).

We are a close-knit group. We work hard and like to have fun while doing so!

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📌 Customer Service Team Member (Casual and Permanent Part-Time) (City of Gold Coast)
🏢 Boocock's Quality Meats
📍 City of Gold Coast