- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

TechnicalLead – Dynamics 365 Customer Insights Journeys & Power Pages

Roles andResponsibilities

- Lead the design andimplementation of solutions using Dynamics 365 Customer Insights –Journeys (Real-time Marketing) and Power Pages (Power Portal).
- Architect scalable and securecustomer engagement solutions, including customer journeys,segmentation, email marketing, and event management.
- Design and develop PowerPages portals with custom UI, authentication, and role-based access.
- Provide technicalleadership and mentorship to development teams; enforce codingstandards and best practices.
- Translate businessrequirements into technical design documents and scalablearchitectures.
- Configure and customize:
- Customer Insights Journeys(segments, triggers, journeys, forms, emails)
- Power Pages (Liquidtemplates, web roles, content, site settings)
- Develop custom solutionsusing:
- Power Platform (PowerAutomate, Power Apps)
- Integrate Dynamics 365 with externalsystems and third-party applications using APIs, Azure services, ormiddleware.
- Implement security models,including authentication (Azure AD B2C, external identity providers) andauthorization.
- Drive CI/CDimplementation,



setting management, and deployment strategiesusing Azure DevOps.
- Conduct technicalreviews, code reviews, and solution validations.
- Collaborate withstakeholders, business analysts, and architects to ensure successfuldelivery.
- Ensure compliance with dataprivacy, governance, and performance standards.
- Dynamics 365 CustomerInsights – Journeys (Real-time Marketing)
- Power Pages (Power Portal)development
- Expertise in MicrosoftDataverse and data modeling.
- Proficiency in:
- Liquid templating
- Experience with PowerPlatform tools (Power Apps, Power Automate).
- Strong integrationexperience using REST APIs, Azure Functions, Logic Apps.
- Knowledge of securityframeworks, authentication (OAuth, Azure AD B2C), and role-basedaccess.
- Experience in solutiondesign, architecture, and technical leadership.
- Familiarity with DevOpspractices, CI/CD pipelines, and environment management.
- Strong problem-solving,analytical, and debugging skills.
- Excellent communication andstakeholder management abilities.

PreferredSkills

- Microsoft certificationssuch as:
- MB-260 (Customer DataPlatform Specialty)
- Experience with CustomerData Platforms (CDP) and customer data unification.
- Exposure to AI-drivenpersonalization and customer analytics.
- Knowledge of eventmanagement modules in Customer Insights Journeys.
- Experience with AzureIntegration Services (Service Bus, API Management).
- Familiarity with front-endframeworks and UX best practices.
- Experience working in Agile/Scrumenvironments.
- Domain experience inindustries like Retail, BFSI, Healthcare, or Telecom.

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📌 Dynamics 365 Customer (New South Wales)
🏢 XPT Software
📍 New South Wales