Laundy Hotels is seeking an experienced and hands-on General Manager / Licensee to lead the team at The Lennox Hotel.

Perfectly positioned in one of the Northern Rivers’ most iconic beachside locations, The Lennox Hotel brings together locals, visitors, live music, fresh food, genuine hospitality and a relaxed coastal atmosphere. This is an exciting opportunity for a strong hospitality leader to take ownership of a high-profile, multifaceted venue and continue building on its strong community reputation.
We are looking for a confident operator who can lead from the front, drive performance, develop teams and deliver an exceptional customer experience across all areas of the business.

About the role

- Oversee the day-to-day operations of the hotel across food and beverage, gaming, events, live entertainment, security, maintenance and customer service.
- Act as the venue Licensee, ensuring compliance with liquor licensing obligations, RSA requirements, company policies and all relevant legislation.
- Lead, coach and develop a high-performing team, with a focus on culture, accountability, training and succession planning.
- Drive financial performance through strong budgeting, cost control, rostering, stock management and labour management.
- Deliver exceptional guest experiences and maintain strong relationships with locals, regulars and the wider Lennox Head community.
- Work closely with support office teams across operations, marketing, finance, HR and events to achieve venue objectives.
- Identify opportunities to grow revenue, improve service standards and enhance the overall venue offering.
- Ensure the venue is presented, maintained and operated to a consistently high standard.

About you

To be successful in this role, you will bring strong operational leadership experience within a busy hospitality environment, together with a genuine passion for people, service and community.





- Previous experience as a General Manager, Venue Manager or Licensee within a pub, hotel or large hospitality venue.
- Strong understanding of liquor licensing, RSA, compliance, venue safety and responsible service obligations.
- Proven ability to lead, motivate and develop large teams in a fast-paced environment.
- Strong financial acumen, including budgeting, rostering, wage control, reporting and revenue management.
- Hands-on leadership style with excellent communication, problem-solving and conflict resolution skills.
- Experience across food and beverage, gaming, events, entertainment and high-volume venue operations.
- Current RSA and RCG are required.
- Current NSW Licensee training is required.
- Advanced Licensee certification is desirable.

Why Laundy Hotels?

At Laundy Hotels, hospitality is more than a business, it is part of who we are. As a fourth-generation, family-owned hospitality group with a growing portfolio of over 40 venues across Sydney and regional New South Wales, we are passionate about creating memorable experiences for our customers and meaningful career opportunities for our people.

Joining Laundy Hotels means being part of a supportive and energetic team, with the prospect to lead a highly regarded coastal venue, work alongside experienced operators and make a genuine impact within the local community.

What we offer

- A senior leadership opportunity within one of NSW’s leading hospitality groups.
- The chance to lead a well-known beachside venue with strong local and visitor trade.
- Support from experienced operational, marketing, finance, HR and events teams.
- Opportunities for career growth and professional development across the Laundy Hotels portfolio.
- A people-focused culture built on service, accountability and genuine hospitality.

If you are an experienced hospitality leader ready to take the next step and lead one of the Northern Rivers’ most recognised venues, we would love to hear from you.

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📌 GM / Licensee - Lennox Head
🏢 Laundy Hotels
📍 Lennox Head