Part-time – 30 hours | Join one of Australia's leading caravan manufacturers
Be the face of Vision RV!
Vision RV is an Australian-owned caravan manufacturer committed to building premium caravans and delivering an exceptional customer experience. As we continue to grow, we are looking for an enthusiastic, organised and customer-focused Sales Reception & Administration Officer to join our team in Baringa on the Sunshine Coast.
This is a diverse role where no two days are the same. You will be the first point of contact for our customers while supporting our sales team, coordinating caravan deliveries, processing registrations and ensuring every customer enjoys a seamless purchasing experience.
About the Role
As our Sales Reception & Administration Officer, you will play an integral role in keeping our dealership running smoothly. You will work closely with Sales, Parts, Production and Management to ensure our customers receive outstanding service from their first enquiry through to caravan handover.
Key Responsibilities
- Welcome customers and visitors with a friendly, professional approach.
- Answer and direct incoming phone calls and emails.
- Manage reception and maintain a clean, professional showroom environment.
- Respond to customer enquiries or direct them to the appropriate department.
- Prepare sales documentation and contracts.
- Maintain accurate customer information within CRM systems.
- Process deposits, sales orders and invoices.
- Provide day-to-day administrative support to the Sales Team.
- Maintain accurate vehicle records including VINs, chassis numbers and specifications.
- Monitor stock arrivals, transfers, sales and deliveries.
- Coordinate stock preparation for display and customer delivery.
- Process caravan registrations with Queensland Transport and Main Roads (TMR).
- Coordinate customer handover appointments and factory tours.
- Prepare customer packs including registration papers, manuals and warranty information.
- Deliver an exceptional customer handover experience.
About You
You will be someone who genuinely enjoys helping people and thrives in a busy environment where organisation and attention to detail are essential.
You will ideally have:
- Previous experience in reception, administration or customer service.
- Excellent communication and interpersonal skills.
- Outstanding organisational and time management abilities.
- Strong attention to detail with accurate data entry skills.
- Experience using Microsoft Office Suite.
- Experience with CRM or dealership management systems (highly regarded).
- The ability to prioritise multiple tasks while maintaining exceptional customer service.
- A positive attitude and willingness to support a collaborative team.
- Experience within the automotive, caravan, RV or dealership industry will be highly regarded but is not essential.
Why Join Vision RV?
- Work with one of Australia's growing caravan manufacturers.
- Friendly, supportive and team-focused workplace.
- Up-to-date facilities located on the Sunshine Coast.
- Variety in your day with customer interaction and administration.
- Opportunity to grow your career within a successful Australian business.
- Staff discounts and opportunities to attend caravan shows and industry events.
If you are a highly organised administration professional who enjoys providing outstanding customer service and wants to be part of a passionate team, we would love to hear from you.