Southern Cross Sports Club – Upper Mount Gravatt QLD

Located in the heart of Mount Gravatt, Southern Cross Sports Club, is a well-loved venue recognised for its exceptional service, welcoming atmosphere, and strong ties to the local community.
A rare opportunity has become available for an enthusiastic and experienced Duty Manager to join our team. This role is perfect for someone looking to secure a position within a respected organisation that genuinely values its people and its community

We have a rare and exciting opportunity for an experienced and proactiveDuty Managerto join our dynamic team.

Thishands-on, full-time positionincludes:

Overseeing daily operationsacross gaming, food & beverage, and customer service areas

Managing and supporting frontline staffto ensure smooth shift transitions and effective teamwork

Handling cash operationswith accuracy, including daily banking and reconciliation duties and adherence to financial procedures

Delivering exceptional customer experiencesfor all members and guests

Ensuring compliancewith industry legislation, licensing requirements, and internal club policies

Collaborating with the Management teamto implement operational improvements and maintain high standards

Working a rotating rosterwith a variety of shifts, including nights, mornings, weekends, and public holidays, while adhering to a 4-day work week





Managing roster and timesheet managementto ensure accurate staffing and payroll processing

Upholding high standardsof communication, leadership, and organisation to drive operational efficiency

To be successful in this role, you will require:

Minimum2–3 years’ experiencein a similar role, with exposure toGaming, Keno, and Food and Beverage

Current RMLV and Approved Manager’s Licence

Strong understanding of relevantclub industry legislation and standards

Excellentcash handling skillsand attention to detail

Flexibility to workdays, nights, weekends, and public holidays

Strongproblem-solving and decision-making skills

The ability tolead and motivatea diverse team

A genuine passion for hospitality and customer service

We offer a range of benefits to our team members, including:

Five weeks of annual leave

Four-daywork week

Free meals, coffee, tea, and post-mixwhile on shift

Apositive and supportive management team

Free onsite parking

A dynamic, team-oriented setting that values hospitality and customer service

A focus onwork-life balance, with a compressed rotating roster

Employeerecognition and reward programs

Training and development opportunitiesto support your career growth and further enhance your skills

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📌 Duty Manager (Queensland)
🏢 Southern Cross Sports Club
📍 Queensland