Our client is seeking a reliable and detail-oriented Showroom Assistant to join their Caringbah showroom on a temporary basis for 3-4 months, with the potential for extension. This role is ideal for someone with strong administrative experience who enjoys working in a customer-focused environment. You will be the first point of contact for customers, supporting sales consultants and ensuring smooth day-to-day showroom operations.
Key Responsibilities:
- Deliver outstanding customer service and create a positive first impression
- Answer incoming calls and manage a high volume of enquiries professionally
- Conduct outbound follow-up calls to support sales and close opportunities
- Respond to customer emails and website enquiries in a timely manner
- Prepare quotes and documentation using CRM systems
- Book appointments and manage consultants' schedules
- Process customer payments and assist with banking tasks
- Maintain accurate records and ensure all paperwork is filed correctly
- Assist customers with product selections (training provided)
- Ensure the showroom is well-presented and organised at all times
- Support general administrative duties and stock control
About You
- Strong administration experience (preferred over retail)
- Confident handling high-volume calls, emails, and CRM systems
- Excellent communication and customer service skills
- High attention to detail and strong organisational skills
- Ability to multitask and work both independently and in a team
- Experience working towards targets or KPIs (advantageous)
- Reliable, punctual, and qualified
What's on Offer
- Competitive hourly rate of $35 per hour
- Supportive team environment
- Potential for role extension