With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind.As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About Us

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind.As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About the Role

We're looking for a highly organised and customer-focused Administration Coordinator to join our Training Division. Our Training Division delivers external and client training across a range of fire safety programs, evacuation diagrams and emergency management manuals.

As the central point of coordination, you will play a key role in ensuring our trainers, clients, and internal stakeholders receive exceptional support. This includes managing scheduling, administration, and client enquiries. This is a fast-paced role that requires strong communication skills, attention to details and the ability to manage multiple priorities.

Key Responsibilities

- Manage the shared training inbox and respond to client enquiries promptly.
- Coordinate trainer schedules and manage bookings across Australia.
- Process booking changes, cancellations, and re-bookings.
- Answer incoming calls and provide professional customer service.
- Assist with contract administration and document management.




- Liaise with clients and internal teams to ensure training is delivered seamlessly.
- Maintain accurate records in learning management system and client portals.
- Support the Training Division with general administration and coordination tasks.

About You

You'll be someone who enjoys keeping things organised and takes pride in delivering excellent customer service. You thrive in a busy environment and can confidently manage competing priorities while maintaining accuracy.

You’ll Bring

- Previous experience in administration, scheduling, or coordination.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- A proactive, solutions-focused approach.
- High attention to detail and accuracy.
- Confidence using Microsoft Office.
- The ability to build positive relationships with clients and colleagues.
- Experience with contract administration or document control is desirable but not essential.
- Experience using aXcelerate is desirable but not essential.

Our Salisbury office will be relocating to a brand-recent, purpose-built office in Heritage Park later this year.

Benefits and Perks

- Career development opportunities within a global organization
- “Everyone is a Leader” workshops – Supporting your long‑term career progression
- Supportive team culture with robust systems, processes, and leadership backing.
- Employeediscount portalacross thousands of retailers (including insurance, health and groceries)
- Fitness passport for you and your family

Pre‑Employment Requirements

The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, Drug & Alcohol test, and a National Police Check.

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds

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📌 Training Admininstrator Co-ordinator (Queensland)
🏢 Chubb Fire & Security
📍 Queensland