Southside-based Plastic & Cosmetic Surgery Clinic (single doctor)

Sunnybank and Greenslopes (14 to 18 hours)

Qualifications & Experience

- Minimum of 1 year experience in private specialist clinics or a similar role
- Competency in Genie patient record management system and Eclipse billing is an advantage
- Working knowledge of Medicare and Private Health Fund billing protocols
- Valuable working knowledge of spoken and written English
- Ability to deliver high-quality customer service through excellent communication and interpersonal skills
- Calm, polite, empathetic and professional demeanor
- Ability to multitask and work autonomously and also as a team member to share duties and tasks
- Ability to problem-solve and learn on the job
- Excellent attention to details

Tasks & Responsibilities

- Answering calls, appointment scheduling, data entry and medical record management (filing/scanning)
- Liaising with hospitals and patients - organising surgery quotes, theatre bookings and respond to potential patient enquiries (over the phone and emails)
- Invoicing and receipting payments (EFTPOS, Genie & Eclipse)
- Maintain office in a tidy fashion
- Ordering medical supplies

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📌 Medical Receptionist (Queensland)
🏢 Janet Huang Medical
📍 Queensland