Unisys in Canberra, ACT, Australia, seeks a Senior Engineer Service Management to oversee ITIL‑based service support, prioritise service requests, and ensure SLA compliance. You will lead SRM activities, audit tickets, and partner with providers to sustain high service quality.
Requirements include 4–6 years of IT service management experience, ITIL V3/V4 knowledge, solid communication, and Baseline Security Clearance. The role offers a competitive package and a clear career path.