CX Insights Lead - Build & Scale Member Experience Metrics (City of Sydney)

CX Insights Lead - Build & Scale Member Experience Metrics (City of Sydney)

05 Aug
|
Avant by Doctors for Doctors
|
City of Sydney

05 Aug

Avant by Doctors for Doctors

City of Sydney

Avant by Doctors for Doctors in Sydney is seeking a Customer Experience Insights Lead to build a measurement capability from the ground up. You will partner with an external vendor to co-design a service measurement framework, then own its rollout and evolution across the business.

You'll set the standard for how Avant measures, monitors, and acts on member experience data, growing internal capability beyond the vendor engagement.

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📌 CX Insights Lead - Build & Scale Member Experience Metrics (City of Sydney)
🏢 Avant by Doctors for Doctors
📍 City of Sydney

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