Sales Administration Lead

Leading technical solar wholesaler in the Asia-Pacific region

Apply your customer service and sales administration skills to market-leading solar power technologies and join a team leading the way in Australia's transition to a clean energy future.

- Salary package – attractive base salary + super + eligibility for bonus + employee share ownership (shareholder).

- Lead from the front – a hands-on lead role supporting and mentoring a small team while continuing to work closely with customers every day.

- Culture of excellence and teamwork – staff are led by a management team that empowers employees to be creative, work autonomously and actively contribute ideas and opinions to business decisions.

- Huge growth potential – our business continues to grow rapidly. Renewable energy is a thriving industry offering outstanding long-term career opportunities.

- Modern office workplace – centrally located just 5 minutes from the city with excellent facilities including staff breakout areas, pool table, table tennis table, massage chair, gym, electric scooter and basketball hoop. Be a part of our annual company retreat and team social calendar.

About Us:

AC Solar Warehouse is one of Australia's leading solar wholesalers. We supply solar and energy storage equipment to solar installation businesses throughout Australia and New Zealand. Over the past 14 years we've grown from a small start-up into one of the nation's leading solar distribution businesses. Our administration offices are located in Cairns and Melbourne, supported by distribution centres across Brisbane, Sydney, Adelaide, Perth, Auckland and Christchurch.

Working at AC Solar Warehouse provides the opportunity to contribute to Australia's clean energy future while enjoying the lifestyle of Tropical North Queensland.



Our Sales Team partners with solar retailers to help grow their businesses through outstanding service, technical expertise and quality products. Behind every successful customer relationship is a team of talented people across logistics, administration, engineering, manufacturing, marketing, warehouse and finance who all work together to deliver an exceptional customer experience. This strong customer focus and passion for a clean energy future is what’s driven the growth of AC Solar Warehouse.

We're proud of our culture of professionalism, teamwork and continuous improvement. With 40 employees across Australia, we genuinely believe that when our people succeed, our customers succeed too. Together, we work hard to make this world a better place and have fun while we do it, with great people.

About the Role:

Our Sales Administration team is growing and we're looking for a motivated Sales Administration Lead to join us. This is a hands-on lead role, ideal for someone who enjoys mentoring others while remaining actively involved in day-to-day customer service and sales administration. You'll lead a small team of Sales Administrators, helping them prioritise workloads, solve problems and deliver an exceptional experience for every customer.

Alongside your lead responsibilities, you'll continue to perform the core customer service and sales administration functions that keep our business running smoothly. Your day will include responding to customer enquiries by phone and email, preparing quotes, processing sales orders, coordinating deliveries,



managing customer expectations and working closely with our Sales, Operations and Logistics teams to ensure orders are delivered accurately and on time. You'll also play an important role in improving team processes, supporting new staff, maintaining high customer service standards and creating a positive, collaborative team environment. This role is suited to someone who enjoys variety, takes pride in helping customers and naturally enjoys supporting and developing others.

Our modern Cairns office environment offers a great balance of professionalism and personality. We work hard, lift each other up during busy periods and genuinely celebrate team wins. It’s a friendly, close-knit workplace where your contribution will be recognised and valued.

AC Solar Warehouse is proudly 100% Australian and employee-owned. Our founder and Managing Director remains hands-on in the business and leads with a supportive, empowering and team-focused approach. If you’re looking to make a meaningful impact, work with great people and grow with a respected industry leader, this is the opportunity for you.

Selection Criteria:

- Experience in customer service, sales administration or a similar office-based role

- Previous experience leading, mentoring or supervising staff is desirable

- Demonstrated ability to deliver outstanding customer service

- Excellent communication and organisational skills

- Robust attention to detail and the ability to manage multiple priorities

- Demonstrated past achievement in academic, personal or professional endeavours

- Demonstrated ability to learn quickly and apply administrative expertise to solve problems

A current driver’s licence is essential.

An immediate commencement is available. Please complete the online application form and submit your resume and a cover letter.

📌 Sales Administration Lead (Stratford)
🏢 AC Solar Warehouse
📍 Stratford