- Provide leadership and direction across business analysis activities to ensure consistency, quality and integration.
- Manage priorities, workflows and allocated resources to achieve project and business outcomes.
- Lead requirements elicitation, analysis and management activities across complex ICT initiatives.
- Conduct business process analysis, modelling and improvement activities.
- Design and execute business process testing, usability assessments, business trials and confidence testing.
- Develop business cases, identifying perks, risks and implementation options.
- Analyse complex business and ICT issues and provide evidence-based recommendations.
- Facilitate workshops and engage with senior stakeholders to identify needs, define objectives and build consensus.
- Assess and evaluate business improvement strategies, projects, policies and processes.
- Produce traceability, assurance and business analysis documentation.
- Mentor and support less experienced team members through coaching and knowledge sharing.
- Contribute to continuous improvement of organisational ICT practices and procedures.

Key Responsibilities

- Provide leadership and direction across business analysis activities to ensure consistency, quality and integration.
- Manage priorities, workflows and allocated resources to achieve project and business outcomes.
- Lead requirements elicitation, analysis and management activities across complex ICT initiatives.
- Conduct business process analysis, modelling and improvement activities.
- Design and execute business process testing,



usability assessments, business trials and confidence testing.
- Develop business cases, identifying benefits, risks and implementation options.
- Analyse complex business and ICT issues and provide evidence-based recommendations.
- Facilitate workshops and engage with senior stakeholders to identify needs, define objectives and build consensus.
- Assess and evaluate business improvement strategies, projects, policies and processes.
- Produce traceability, assurance and business analysis documentation.
- Mentor and support less experienced team members through coaching and knowledge sharing.
- Contribute to continuous improvement of organisational ICT practices and procedures.

Essential Skills and Experience

- Requirements elicitation and management
- Business process analysis and design
- Stakeholder engagement and facilitation
- ICT infrastructure and network environments
- Traceability and assurance documentation
- Business case development
- Business process modelling
- Testing and validation activities
Strategic business analysis within complex organisations

Desired Attributes

- Strong communication and influencing skills.
- Ability to engage effectively with senior executives and technical stakeholders.
- Experience working within government or large-scale enterprise environments.
- Proven ability to work independently and collaboratively within small, multidisciplinary teams.
- Commitment to mentoring, coaching and knowledge transfer.

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📌 Senior Business Analysts (Canberra)
🏢 ONPOINT 365
📍 Canberra