Job Type: Permanent position | Full time position

Job Description

Position: Office Manager Type: Full-time Employer: International College of Australia Pty Ltd trading as Western Sydney College

Location: Parramatta NSW 2150 Salary: $80,000 - $85,000 p/a About the Business:

International College of Australia Pty Ltd trading as Western Sydney College is a dynamic Registered Training Organisation (RTO 45360) and CRICOS provider (03690M) dedicated to delivering practical, industry-focused vocational education and training. With a strong presence in Parramatta, the College offers nationally recognised qualifications under the Australian Qualifications Framework across a range of sectors including business, leadership and management, information technology, kitchen and hospitality management, community services, civil construction, and more. Committed to empowering international and domestic students through flexible blended learning, hands-on practical training, English language pathways, and comprehensive welfare support, Western Sydney College fosters a supportive, inclusive, and vibrant learning environment.

The College values innovation, student success, strong industry connections, and compliance excellence, creating a collaborative workplace culture where staff contribute to shaping future leaders while enjoying opportunities for qualified growth in a fast-paced educational setting.

About the Position: The Office Manager plays a pivotal role in ensuring the smooth and efficient daily operations of Western Sydney College’s Parramatta campus.

This position is responsible for overseeing administrative functions,



managing resources and teams, maintaining compliance with regulatory standards (including ASQA and CRICOS requirements), and supporting the delivery of high-quality vocational education services. Reporting to senior management, the Office Manager will drive operational improvements, coordinate campus activities, and contribute to the College’s commitment to student success and organisational excellence in the international education sector.

Key Responsibilities:

Contribute to planning, review, and improvement of office services and operational standards. Allocate and manage human resources, workspace, and equipment for efficient campus operations. Direct and supervise administrative teams, delegate responsibilities, and monitor staff performance.

Manage office budgets, financial accounts, invoicing, and documentation systems. Liaise with departments, trainers, and external professionals to resolve operational issues. Oversee sourcing, maintenance, and inventory of office equipment and supplies.

Ensure compliance with Occupational Health & Safety regulations and workplace procedures. Ensure work processes comply with legislation, RTO policies, ASQA standards, and procedures.



Coordinate personnel activities including hiring, promotions, payroll, training, and supervision.

Manage campus scheduling, trainer allocations, and classroom coordination. Support compliance preparation, internal audits, and reporting cycles. Implement office policies, administrative procedures, and operational workflows.

Collaborate with senior management and stakeholders on operational planning. Prepare operational and compliance reports and maintain administration systems. Coordinate vendors and service providers for procurement and facility maintenance.

Monitor compliance deadlines, regulatory updates, and internal procedures. Requirements: Australian citizens and permanent residents are encouraged to apply.

At least an AQF Associate Degree, Advanced Diploma or Diploma. Minimum 1 year of experience in office administration. Strong organisational and leadership skills with the ability to manage teams, budgets, and multiple priorities in a fast-paced environment.

Excellent interpersonal and communication skills, with proven ability to liaise effectively with internal stakeholders, trainers, and external providers. Sound knowledge of compliance requirements, preferably in the VET or international education sector (experience with PRISM enrolment system is highly regarded). Proficiency in office management systems, financial documentation, scheduling tools, and Microsoft Office suite.

Commitment to Occupational Health & Safety and a proactive approach to problem-solving and continuous improvement.

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