- Welcome clients and provide a warm, professional experience.
- Manage appointment bookings, confirmations, cancellations, and rescheduling. Process payments and maintain accurate client records.
- Assist clients with treatment information and product enquiries.
- Support client retention through follow-up communications and appointment reminders.
- Manage client reviews and feedback.
Clinic Operations
- Ensure the clinic is presented to a high standard at all times.
- Maintain clean, organised, and welcoming reception and treatment areas.
- Complete weekly clinic housekeeping and presentation checks.
Social Media Marketing
- Organise, create, film treatments and post content across Instagram and TikTok.
- Capture before-and-after photos and videos in accordance with consent requirements & regulation.
- Confidently appear on camera for clinic content when required (highly important)
Business Support
- Maintain accurate data within booking and patient management systems.
- Complete administrative tasks as required.
- Identify opportunities to improve client experience and clinic efficiency.
- Support achievement of clinic sales and booking targets.
Skills & Experience
- Experience within a cosmetic, medical, skin, beauty, or health clinic is highly regarded.
- Excellent communication and interpersonal skills with strong organisational and multitasking abilities.
- Comfortable using booking systems, Microsoft Office, and social media platforms.
- Professional presentation and attention to detail.
- Confident creating video content and appearing on social media.
- Passion for aesthetics, skin, beauty, and client care
Hours
Perfect for students, or anyone looking to pick up additional shifts. This flexible role offers regular weekly hours in a friendly, growing cosmetic clinic, with the opportunity to pick up additional shifts.
- Mondays (5 hours)
- Thursday (5-7 hours)
- Prospect for additional shifts.
Interested
We look forward to meeting you!
#J-18808-Ljbffr
📌 Receptionist & Client Experience (New South Wales)
🏢 Cosmetic Quarter
📍 New South Wales
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