ESP Finance and Property is seeking a dedicated and detail-oriented Home Loan Processor to join our growing team in Maitland, NSW. This is a full-time position that plays a crucial role in our mortgage operations, ensuring that loan applications are processed efficiently and accurately from submission through to settlement. As a Home Loan Processor, you will be responsible for managing the end-to-end processing of residential mortgage applications, liaising with clients, lenders, solicitors and other stakeholders to ensure smooth and timely loan completion. This role is essential to maintaining our reputation for excellent customer service and operational excellence in the mortgages sector.

Key responsibilities

Receiving, reviewing and verifying all required documentation for home loan applications

Preparing comprehensive loan application packages and submitting these to relevant lenders for assessment

Communicating with clients to request additional information or clarification on their applications

Liaising with lenders, solicitors, valuers and other service providers to facilitate loan progress

Conducting thorough compliance checks to ensure all applications meet regulatory requirements and lending criteria

Preparing settlement documents and coordinating settlement processes with all parties involved

Maintaining accurate and organised records of all loan applications and associated documentation

Identifying potential issues or delays and proactively resolving these to keep applications on track

Providing regular updates to clients regarding the status of their loan applications

Processing final loan conditions and ensuring all requirements are satisfied prior to settlement

What we're looking for

Proven experience working as a home loan processor or in a similar mortgage processing role, preferably within Australia

Strong knowledge of the Australian mortgage lending process, including regulatory requirements and compliance obligations





Excellent attention to detail with the ability to identify discrepancies and errors in documentation

Proficiency in using mortgage processing software and loan management systems

Exceptional organisational and time management skills, with the ability to manage multiple applications simultaneously

Outstanding written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders

A thorough understanding of privacy legislation and data protection requirements

Ability to work independently and as part of a collaborative team environment

Customer service excellence and commitment to delivering a high-quality experience

Proficiency with Microsoft Office applications and strong computer literacy

Relevant qualifications or certifications in mortgage broking, finance or related fields would be advantageous

What we offer

At ESP Finance and Property, we value our employees and are committed to creating a supportive and rewarding workplace. We offer:

Competitive salary package commensurate with experience. Plus, commission based on deals processed

Ongoing professional development and training opportunities to support your career progression

A cooperative team environment where your contributions are recognised and valued

Flexible working arrangements to support work-life balance

Supportive management and mentoring from experienced professionals in the industry

Access to industry-standard tools and technology

Opportunities for career advancement within a growing organisation

About us

ESP Finance and Property is a leading provider of mortgage and financial services in regional New South Wales. With a strong commitment to customer service, integrity and innovation, we have built a reputation for delivering expert financial advice and seamless mortgage solutions to our clients. Our team is dedicated to helping individuals and families achieve their property ownership goals whilst maintaining the highest standards of professionalism and compliance. We pride ourselves on our collaborative culture, where each team member contributes to our collective success and is supported in their professional development.

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📌 Home Loan Processor (Maitland)
🏢 ESP Finance and Property
📍 Maitland