We’re looking for a confident, people-driven support coordinator to join our team.

You’ll be the first voice families hear and the trusted guide who helps them navigate the NDIS with clarity, confidence, and care.

What you’ll do

Speak with clients and families via phone, email & in-person meetings

Match participants with the right service providers based on needs and funding

Build strong referral relationships with health professionals & community partners

Manage support coordination onboarding from first contact to service commencement

Maintain regular contact with participants and their service providers to ensure services remain relevant and suited to the participant's needs.

Keep CRM data accurate, and up-to-date.





Record time and maintain contemporaneous case notes to support transparant billing and NDIS compliance.

Work closely with clinical & rostering teams to ensure seamless care delivery

What we’re looking for

Natural communicator with strong empathy and confidence

Experience case management and client-facing sales

Solid understanding of NDIS funding categories

Robust relationship builder who thrives in a fast-paced environment

Organised, resilient, and comfortable working to targets

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📌 Support Coordinator (Burwood Council)
🏢 Believeability
📍 Burwood Council