Grady Strata and Facilities Pty Ltd – Griffith ACT

Grady Strata & Facilities is a Canberra-based strata and building management company supporting 48 owners corporations and more than 7,250 apartments and commercial units.

Our team of 44 works across strata management, building management and administration. We have been operating for more than 10 years and have grown through a strong focus on practical advice, responsive service and long-term client relationships.

We are looking for an organised, approachable and reliable person to join our administration team.

About Grady Strata & Facilities

Grady Strata & Facilities is a Canberra-based strata and building management company supporting 48 owners corporations and more than 7,250 apartments and commercial units.

Our team of 44 works across strata management, building management and administration. We have been operating for more than 10 years and have grown through a strong focus on practical advice, responsive service and long-term client relationships.

We are looking for an organised, approachable and reliable person to join our administration team.

About the role

This is a full-time position providing administrative support across the business.

You will be part of a supportive administration team and work closely with strata managers, building managers and other team members. The role is varied and includes responding to enquiries, maintaining records, supporting internal office processes and assisting with the administration of owners corporation meetings.





The successful candidate will be comfortable managing their own responsibilities while also contributing to a busy and collaborative team setting.

Previous experience in strata management is not essential. Training will be provided to the right person.

Key responsibilities

Your responsibilities will include:

- answering telephone calls and responding to general client enquiries;
- welcoming visitors and providing professional front-of-office support;
- monitoring incoming correspondence and directing enquiries to the appropriate team member;
- maintaining owner, resident, contractor and client information within our management systems;
- providing general administrative support to strata managers, building managers and the broader team;
- assisting with the preparation and distribution of meeting notices, agendas, minutes and other documents;
- supporting employee onboarding and maintaining administrative staff records;
- maintaining electronic filing systems, registers and internal records;
- assisting with incoming and outgoing mail;
- monitoring office supplies and helping maintain an organised and professional office environment;
- preparing correspondence, reports and documents as required; and
- assisting with other administrative tasks and business projects when required.

About you

We are looking for someone who is positive,



organised and willing to take responsibility for their work.

To be successful in this role, you will ideally have:

- previous experience in an administration, customer service or office-based role;
- strong attention to detail and a commitment to accuracy;
- confidence using Microsoft 365, particularly Outlook, Word and Excel;
- the ability to learn new software and business management systems;
- clear and professional written and verbal communication skills;
- a friendly and helpful approach when dealing with clients and colleagues;
- the ability to prioritise competing tasks and meet deadlines;
- the ability to recognise urgent matters and respond appropriately;
- a willingness to learn new systems and processes;
- the ability to work independently while contributing positively to a team; and
- a practical and logical approach to resolving day-to-day issues.

Experience within strata, property, real estate, facilities management or a professional services environment would be beneficial but is not essential.

What we offer

At Grady Strata & Facilities, you will join an established and growing Canberra business where administration staff are an important part of the team.

We offer:

- a permanent full-time position;
- structured training and support;
- varied administrative and client service work;
- opportunities to develop your knowledge of the strata and property industry;
- a friendly and supportive team workplace;
- modern systems and established office processes; and
- opportunities for further responsibility as your skills and experience develop.

#J-18808-Ljbffr

📌 Administration (Canberra)
🏢 Grady Strata and Facilities
📍 Canberra