Customer Service Team Leader – Retail FMCG (Brisbane)

05 Aug

Metcash

Brisbane

05 Aug

Metcash

Brisbane

Metcash in Brisbane's Crestmead office is seeking a Customer Service Team Leader (Supermarkets) to manage a busy call centre, lead a 10+ person team, and drive continuous improvement across our customer service function supporting independent retailers.

You will monitor KPIs, prepare reports, coach staff, and collaborate with internal stakeholders to streamline processes and improve store service across Australia and Current Zealand.

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📌 Customer Service Team Leader – Retail FMCG (Brisbane)
🏢 Metcash
📍 Brisbane

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