Drop Zone Manager - Skydive Australia - Byron Bay

Skydive Australia is part of Experience Co (ASX: EXP), an ASX listed adventure tourism company operating across Australia and New Zealand. Since 1998, we’ve grown from a single aircraft to multiple drop zones nationwide, delivering high adrenaline experiences in some of the most iconic locations in the country.

Starting out with just one single-engine aircraft in 1998, we have grown rapidly to be where we are today. Increasing heart rates and creating incredible exhilarating experiences is what we aim to do!

The role

As Drop Zone Manager - Byron Bay, you will be accountable for the end to end performance of one of our premier skydiving locations, overseeing its people, operations, customer experience, and financial outcomes.

You will lead a high performing team, ensuring the smooth and safe running of daily operations while driving solid commercial and customer results. Working closely with the Chief Instructor and support teams, you will play a key leadership role in maintaining operational excellence and delivering an exceptional guest experience.

This role requires a leader who is confident making decisions in a fast paced, safety critical environment and who can balance operational demands with commercial performance.

What success looks like

In this role, you will:

Deliver strong site performance, including revenue growth, profitability, cost control, and labour efficiency

Lead a high performing team that operates with accountability, consistency, and pride in delivery

Ensure a consistently high standard of customer experience that supports repeat business and reputation growth

Maintain a safe, compliant, and well executed operation at all times





Make timely and effective operational decisions in a fast paced, safety critical environment

Identify and implement practical improvements that enhance efficiency and commercial performance

Build strong local relationships that support awareness, bookings, and community engagement

Develop capability across the team through ongoing coaching and support

About you

You are a commercially minded leader who thrives on accountability and results. You’re comfortable taking ownership of outcomes and leading teams in dynamic operational environments.

You bring:

Formal qualification in Business, Operations Management, or a related discipline

Proven leadership experience in a fast paced operational environment

Strong commercial capability with an understanding of revenue drivers, cost control, and labour management

Experience managing rosters, workforce planning, and operational teams

Sound judgement and confidence making decisions under pressure

A natural customer first approach balanced with commercial thinking

The ability to coach, develop, and hold people accountable to performance standards

A strong commitment to safety, compliance, and operational discipline

Experience in tourism, aviation, hospitality, or other high volume environments (highly regarded)

You’ll step into a role with genuine autonomy, accountability, and impact.

We offer:

Competitive salary package

Flexible work arrangements supporting work life balance

Generous employee discounts across Experience Co brands for you and your family

Ongoing development and career progression within a growing ASX listed business

A unique opportunity to lead in one of the most exciting industries in Australia and New Zealand

A strong safety first culture where performance and people matter equally

#J-18808-Ljbffr

📌 Drop Zone Manager - Skydive Australia - Byron Bay
🏢 Experience Co
📍 Byron Bay