You’lllove this role ifyou'reused to managing multiple files, chasingupdatesand keeping customers informed when timelines matter.
Maybe you'reworking in property management or real estate admin, organising repairs, following up trades, updating tenants orownersand keeping records tight so nothing slips through the cracks. In this role, that same rhythm continues, but the work carries more responsibility becauseyou’reguiding customers after damage to their home.
Most days involve managing several claims at once.You'llreview documents, organise repairs, respond to customer calls and keep everything moving through structured workflows. Some customers will be calm. Others will be stressed because their home has been damaged. Staying organised,clearand steady matters just as much as empathy.
What you’ll be doing
- A full time role in-office at Sippy Downs
- Managing multiple home claims at once through structured workflows and daily priorities
- Speaking with customers regularly, explaining next steps clearly when they may be stressed or uncertain
- Reviewing documents, quotes and reports to make fair decisions using policy and evidence
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📌 Home Claims Advisor (Sunshine)
🏢 Youi Insurance
📍 Sunshine
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