Our Story:

Creating Links is a leading not-for-profit multicultural community service provider, that is dedicated to delivering the highest quality of standards and service across South-West Sydney and the Greater Sydney region. Garnering a deep and rich history of more than 50 years, we understand the importance of culture and community. Today, we have grown to provide Disability services, Foster Care, Child & Family services, and Financial Wellbeing. We are committed to delivering a holistic person-centered approach combined with a strong passion and focus on providing quality support and service excellence.

Why You’ll Love Working With Us

- Inclusive Culture - Work in a team that values diversity and genuine collaboration.
- Salary Packaging - Maximise your take-home pay with generous salary packaging (up to $15,900 pa) and a $2,650 meals & entertainment card.
- Grow Your Skills - Access internal and external training to support your professional development.
- Wellbeing Support - Employee Assistance Program for you and your family.
- Make an Impact - Be part of a trusted community organisation that listens, innovates, and strives for better outcomes every day.
- Rewards Shopping Discount - perks on over 500 retailers, thousands saved every year.
- Novated Lease - Novated Lease Tax Benefits

This role requires adaptable working hours across Monday to Saturday between 7:00am and 6:00pm, including weekends and holiday periods.

Minimum availability requirements:

- Must be available Fridays and Saturdays between 8:00am and 6:00pm.




- Must have a minimum of 20 hours availability per week within Monday to Saturday, 7:00am - 6:00pm

In this role you will:

- Arrange, support, and supervise contact between children and young people and their birth families.
- Transport children and young people and their carers to appointments
- Support delivery of groups, including carer support groups and activity groups for children and young people
- Ensure all records/case notes are accurate and maintained in line with service, legislative, and Office of the Children’s Guardian (OCG) requirements, including the electronic casework system.
- Record and discuss any concerns around child safety with a Caseworker and/or the TeamLeader
- Make “risk of significant harm’ reports to the Community Services Helpline when deemed necessary in consultation with the Team Leader or Manager.
- Work Collaboratively with the OOHC Team
- Ensure respectful Communication.
- Strong verbal and written communication skills
- Maintain professional relationships.
- Follow appropriate reporting lines
- Perform other duties as requested by manager

We are interested in people who have:

- A minimum of TAFE qualification Certificate III (or equivalent) in a welfare-related field or equivalent work experience.
- Knowledge,



understanding and some experience of working with families with complex needs.
- Experience in working with of and ability to appropriately respond to the needs of people from all communities including Indigenous; Culturally and Linguistically Diverse (CALD); and Gay, Lesbian, Bisexual and Transgender (GLBT).
- An understanding of child protection and child development
- Strong verbal and written communication skills
- Ability to prioritise competing demands and meeting deadlines while working independently.
- Possession of a current driver’s license and working with children’s check.
- Ability to work flexible hours including evenings and weekends
- Ability to meet the physical demands of the position (i.e., lifting children)
- Fluency in a second relevant community language as well as English
- First Aid Certificate.

We strongly encourage applications from people with lived experience and cultural backgrounds that reflect the communities we serve. This includes (but is not limited to):

- Aboriginal and Torres Strait Islander peoples
- Pacific Islander communities
- Sudanese communities
- Turkish-speaking communities

We are committed to building a diverse workforce that enhances our ability to support children, families, and communities effectively.

We encourage applications from people of all genders. A diverse workforce, including increased male representation in this role, is valued to better support the needs of the children and young people in our care.

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