Are you passionate about working with vehicles and customer service? ORIX, a leader in the rental and mobility space, is seeking a proactive and detail-oriented Rental Operations Assistant to help maintain our fleet and ensure smooth operations. If you have a knack for keeping things running efficiently and enjoy hands‑on work, this is the opportunity for you!
In this role, you will play a crucial part in ensuring ORIX’s assets are meticulously cleaned, inspected, and prepared for hire but also jumping into the office work when required!
INCLUDED IN WHAT YOU'LL DO:
- Assist in all branch activities to keep things humming along.
- Ensure assets shine and are ready for hire in a timely manner.
- Handle minor repairs on vehicles and trailers, including changing mudflaps, fixing lights, and replacing bulbs.
- Manage vehicle collection and delivery, ensuring yard presentation is always on point.
- Stay informed about all asset classes and equipment specifications across the ORIX Rental and Mobility fleet.
- Branch administration including filing, payment remittance, and preparation of rental agreements.
- Be the key point of contact for inbound phone enquiries.
- Process counter, online, and phone enquiries and follow these through to Rental Reservations.
- Ensure accurate processing of all invoices and rental agreements.
WHAT YOU HAVE:
- Solid attention to detail and the ability to work independently.
- A keen eye for monitoring and reporting vehicle defects and servicing needs.
- Basic computer skills to keep everything organised.
- Ability to lift manually in a safe manner and tackle minor asset repairs.
- Experience in customer service, with transport and or rental activities preferred.
- Strong organisational skills and ability to multitask in a quick paced environment.
- Motor Vehicle licence required.
Be part of an innovative and forward-thinking company that values teamwork, safety, and professional development. Enjoy a vibrant work environment, opportunities for growth, and the chance to make a tangible impact in the rental and mobility industry.