Australian Coffee and Dough – Mount Kuring-Gai NSW

Reporting to the QA Manager, this hands-on role combines factory floor quality monitoring, food safety and quality systems management, staff training, customer complaint investigations, environmental monitoring, compliance activities and continuous improvement initiatives.

You will play a key role in driving food safety, quality, GMP compliance and operational excellence across our growing food manufacturing business.

Key Responsibilities

- Conduct GMP, hygiene and food safety inspections across production and warehouse areas.
- Monitor product quality and verify compliance with product specifications.
- Conduct metal detector, scale and equipment verification and calibration checks.
- Conduct training in GMP, Food Safety, Allergen Management, Hygiene and Food Safety Culture.
- Monitor waste, rework and yield performance, identifying opportunities for improvement.
- Provide daily quality feedback, coaching and improvement recommendations to production teams.
- Conduct monthly environmental monitoring and verification swabbing activities.
- Raise and investigate non-conformances and corrective actions.
- Assist with customer complaint investigations, root cause analysis and CAPA implementation.
- Review production, cleaning and quality records to ensure accuracy and compliance.
- Support food safety, quality, certification and customer compliance programs, including internal and external audits.
- Maintain and support quality programs, including GMP, HACCP, SQF, Allergen Management, Environmental Monitoring, Calibration and Corrective Action Programs.

About You





- Experience in food manufacturing.
- Strong attention to detail.
- Positive communication and organisational skills.
- Ability to work independently and as part of a team.
- HACCP and SQF knowledge.

Cookie Man is seeking a Quality Systems Coordinator to join our Quality Assurance team.

Reporting to the QA Manager, this hands-on role combines factory floor quality monitoring, food safety and quality systems management, staff training, customer complaint investigations, environmental monitoring, compliance activities and continuous improvement initiatives.

You will play a key role in driving food safety, quality, GMP compliance and operational excellence across our growing food manufacturing business.

Key Responsibilities

- Conduct GMP, hygiene and food safety inspections across production and warehouse areas.
- Monitor product quality and verify compliance with product specifications.
- Conduct metal detector, scale and equipment verification and calibration checks.
- Conduct training in GMP, Food Safety, Allergen Management, Hygiene and Food Safety Culture.
- Monitor waste, rework and yield performance, identifying opportunities for improvement.
- Provide daily quality feedback,



coaching and improvement recommendations to production teams.
- Conduct monthly environmental monitoring and verification swabbing activities.
- Raise and investigate non-conformances and corrective actions.
- Assist with customer complaint investigations, root cause analysis and CAPA implementation.
- Review production, cleaning and quality records to ensure accuracy and compliance.
- Support food safety, quality, certification and customer compliance programs, including internal and external audits.
- Maintain and support quality programs, including GMP, HACCP, SQF, Allergen Management, Environmental Monitoring, Calibration and Corrective Action Programs.

About You

- Experience in food manufacturing.
- Strong attention to detail.
- Good communication and organisational skills.
- Ability to work independently and as part of a team.
- Computer literacy including Microsoft Office.
- HACCP and SQF knowledge.
- Internal auditing experience.
- Bakery or food manufacturing experience.
- Food Science, Food Technology or related qualifications.

Why Join Us?

- Opportunity to build your QA career.
- Work closely with experienced Quality and Operations leaders.
- Hands-on involvement in quality, food safety and continuous improvement projects.
- Stable and growing Australian food manufacturing business.
- Opportunity to develop into a Quality Assurance leadership role.
- Exposure to SQF, customer compliance and food safety management systems.

If you are passionate about food safety, quality and continuous improvement, we would love to hear from you.

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📌 Quality Systems Coordinator (Hornsby)
🏢 Australian Coffee And Dough
📍 Hornsby