We are a growing and reputable bus charter company based in Brisbane, providing safe, reliable, and high-quality transport services across the state and into NSW. Our services include school transport, corporate charters, events, and private hire. We pride ourselves on professionalism, customer service, and operational excellence.
The Role
We are seeking an experienced and motivated Operations Manager to oversee the day to day running of our transport operations. This is a key leadership role responsible for ensuring efficiency, compliance, and exceptional service delivery across our fleet and driver team.
Key Responsibilities
- Manage daily fleet operations, scheduling, and dispatch
- Lead, supervise, and support drivers and operational staff
- Ensure compliance with all relevant transport regulations and safety standards
- Optimise routes and resource allocation to improve efficiency and reduce costs
- Handle customer enquiries, and service issues professionally
- Develop and implement operational policies and procedures
- Track performance metrics and prepare operational reports
- Maintain solid relationships with clients, suppliers, and stakeholders
About You
- Proven experience in an operations management role (transport/logistics industry preferred)
- Strong leadership and team management skills
- Excellent organisational and problem-solving abilities
- Sound knowledge of transport compliance and safety regulations in Queensland
- Ability to work in a fast-paced, dynamic environment
- Strong communication and customer service skills
- Proficiency in scheduling and fleet management systems
- Current driver's licence (HR/MR licence well regarded but not essential)
What We Offer
- Competitive salary package
- Opportunity to join a growing and supportive team
- Career development and progression opportunities